NSE7 Troubleshooting and Diagnostics Practice Question
This NSE7 practice question tests your understanding of troubleshooting and diagnostics. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A FortiGate administrator is troubleshooting a BGP session that fails to establish with a neighbor at 10.0.1.1. Running 'diagnose ip router bgp all' shows the neighbor state as 'Idle'. Which TWO commands should the administrator run NEXT to diagnose the issue?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
show full-configuration router bgp
To diagnose BGP neighbor establishment issues, the administrator should check both the BGP configuration (including neighbor settings) and the network connectivity (e.g., TCP port 179) between peers.
Key principle: OSPF neighbour adjacency depends on matching area, hello/dead timers, network type, and authentication — IP reachability alone is not enough.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✓
show full-configuration router bgp
Why this is correct
This displays the complete BGP configuration, including neighbor IP, remote AS, and update-source, helping identify misconfiguration.
The administrator already ran this command. It shows BGP summary, but further detail is needed.
✗
diagnose sys session filter dport 179
Why it's wrong here
While TCP 179 is used by BGP, checking sessions is not the most direct next step; connectivity and configuration are more fundamental.
✗
get router info bgp summary
Why it's wrong here
This command shows BGP summary, which the administrator likely already seen via 'diagnose ip router bgp all'.
Common exam traps
Common exam trap: OSPF can fail even when IP connectivity looks correct
OSPF neighbour formation depends on matching areas, timers, network type, authentication and passive-interface behaviour. Do not choose an answer only because the devices can ping.
Trap categories for this question
Command / output trap
The administrator already ran this command. It shows BGP summary, but further detail is needed.
Detailed technical explanation
How to think about this question
OSPF questions usually test the details that control adjacency and route selection. Read the neighbour state, area, router ID and interface configuration before deciding what is wrong.
KKey Concepts to Remember
OSPF neighbours must agree on key parameters.
Router ID selection can affect neighbour relationships and LSDB output.
OSPF cost influences the preferred path.
A route can appear in OSPF information but not become the installed route.
TExam Day Tips
→Check area mismatch first when OSPF adjacency fails.
→Review passive interfaces when a network is advertised but no neighbour forms.
→Use show ip ospf neighbor and show ip route clues carefully.
Key takeaway
OSPF neighbour adjacency depends on matching area, hello/dead timers, network type, and authentication — IP reachability alone is not enough.
Real-world example
How this comes up in practice
A network engineer at a university connects two campus buildings via a fibre link. Both routers run OSPF, but no adjacency forms — even though both routers can ping each other. The engineer finds one router is in area 0 and the other in area 1. OSPF adjacency requires matching area numbers, hello/dead timers, and network type. IP reachability alone is not enough.
What to study next
Got this wrong? Here's your next step.
Review OSPF neighbour requirements — matching area type, hello and dead timers, network type, stub flags, and authentication. Study show ip ospf neighbor states (INIT, 2-WAY, FULL). Then practise related NSE7 OSPF questions on adjacency and route selection.
Troubleshooting and Diagnostics — This question tests Troubleshooting and Diagnostics — OSPF neighbours must agree on key parameters..
What is the correct answer to this question?
The correct answer is: show full-configuration router bgp — To diagnose BGP neighbor establishment issues, the administrator should check both the BGP configuration (including neighbor settings) and the network connectivity (e.g., TCP port 179) between peers.
What should I do if I get this NSE7 question wrong?
Review OSPF neighbour requirements — matching area type, hello and dead timers, network type, stub flags, and authentication. Study show ip ospf neighbor states (INIT, 2-WAY, FULL). Then practise related NSE7 OSPF questions on adjacency and route selection.
What is the key concept behind this question?
OSPF neighbours must agree on key parameters.
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Question Discussion
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