312-85 Data Collection And Processing Practice Question
You are troubleshooting a feed ingestion failure in an OpenCTI platform where the connector logs show '403 Forbidden' during a HTTPS pull. What is the primary troubleshooting step?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Check if the source IP is whitelisted on the threat intelligence provider side.
403 Forbidden indicates the server understood the request but refuses to authorize it, often due to IP whitelisting or invalid API tokens at the source.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Update the SSL certificates on the collector.
Why it's wrong here
Certificate issues generally result in SSL handshake errors.
- ✗
Increase the connector memory allocation.
Why it's wrong here
Memory issues result in out-of-memory errors or process termination.
- ✓
Check if the source IP is whitelisted on the threat intelligence provider side.
Why this is correct
403 errors are frequently triggered by IP-based access control lists.
- ✗
Restart the OpenCTI RabbitMQ service.
Why it's wrong here
RabbitMQ issues would result in message queue processing lags, not 403 errors.
About these practice questions
One of 195 original 312-85 practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official EC-Council exam blueprint
This 312-85 practice question is part of Courseiva's free EC-Council certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 312-85 exam.