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troubleshootingeasyMultiple ChoiceObjective-mapped

SK0-005 troubleshooting Practice Question

Exhibit

Windows IP Configuration

Host Name . . . . . . . . . . . . : BR-FS01
Ethernet adapter Ethernet0:

   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
   Physical Address. . . . . . . . . : 00-50-56-AA-BB-CC
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::d4f8:1c2e:5a6b%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 169.254.88.201(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . :
   DHCP Server . . . . . . . . . . . : 255.255.255.255
   DNS Servers . . . . . . . . . . . : fe80::1%12
                                       192.168.1.5
   NetBIOS over Tcpip. . . . . . . . : Enabled

Refer to the exhibit. A Windows file server at a branch office lost network connectivity after a scheduled reboot. The administrator logs in via the console and runs `ipconfig /all`, which shows the output in the exhibit. The server should have a static IP of 10.0.0.50. What should the administrator do to restore connectivity?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Set a static IP configuration as intended.

Option A is correct. The exhibit shows an APIPA address (169.254.x.x), which indicates the server obtained an automatic private address because it could not reach a DHCP server. However, since the server is supposed to use a static IP, the administrator should directly configure the static IP settings. Option B would fail because no DHCP server is reachable. Option C is true but not the correct solution for a server that needs a static IP. Option D is unrelated to the IPv4 configuration issue.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Disable IPv6 on the network adapter.

    Why it's wrong here

    IPv6 configuration does not affect the IPv4 APIPA address, and disabling it would not resolve the missing static IPv4 connectivity.

  • The DHCP server is unreachable; check DHCP server availability.

    Why it's wrong here

    While the APIPA address confirms the DHCP server is unreachable, restoring the DHCP server would still not give the server its required static IP.

  • Release and renew the DHCP lease.

    Why it's wrong here

    The DHCP server field is 255.255.255.255, meaning no DHCP server responded; renewing would fail and not provide the required static IP.

  • Set a static IP configuration as intended.

    Why this is correct

    Because the server is intended to use a static IP, the administrator must manually configure the IP, subnet mask, and gateway to restore connectivity.

Visual reference

Client DHCP Server 1 Discover (broadcast) 2 Offer (IP: 192.168.1.10) 3 Request (I accept) 4 Acknowledge (lease confirmed) DORA — the four-step DHCP lease process

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Last reviewed: Jul 26, 2026

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