A user reports that their laptop is showing frequent pop-up ads, the browser homepage keeps changing, and the system has become noticeably slower. What is the most likely immediate containment action?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Distractor review
Keep the laptop online so security tools can continue collecting data
Leaving the device online can allow unwanted software to keep reaching out to external sites and may expose other systems.
Best answer
Disconnect the laptop from the network and begin endpoint isolation
Network isolation stops the suspected malicious software from communicating outward or spreading while analysts investigate the device.
Distractor review
Immediately reimage the laptop before preserving any evidence
Reimaging may remove the problem, but it destroys useful evidence before the security team can determine what happened.
Distractor review
Ask the user to uninstall the browser and reinstall it manually
That might remove browser settings, but it does not safely contain a possible malware infection on the endpoint.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: Disconnect the laptop from the network and begin endpoint isolation — The best immediate action is to isolate the laptop from the network. The symptoms suggest malicious or unwanted software may be communicating with outside servers or affecting the browser. Isolation limits further damage, prevents possible spread, and gives responders time to inspect the system safely. This is a standard first containment step when a workstation appears compromised but is still active. Why others are wrong: Keeping the laptop online risks continued malicious activity. Reimaging too early can destroy evidence needed for root-cause analysis. Simply reinstalling the browser may remove a symptom, but it does not address the possibility of a broader endpoint compromise.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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