Question 1mediummultiple choice
Full question →mediummultiple choiceObjective-mapped
Sales representatives use company-managed smartphones for email, CRM, and document access. If a phone is lost, IT must remove only the corporate apps and work data without erasing the employee's personal photos and contacts. Which control should be used?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
Perform a full factory reset remotely as soon as any device is reported lost.
A factory reset removes personal data too, which is too disruptive for a BYOD-style separation requirement.
B
Best answer
Use selective wipe through a mobile device management platform.
Selective wipe removes managed corporate content while preserving the user's personal data on the same device.
C
Distractor review
Disable password complexity so the user can regain access more easily after replacement.
Weakening authentication does not address loss response or data separation on the device.
D
Distractor review
Install a VPN profile and assume corporate data is safe if the network traffic is encrypted.
VPN encryption protects traffic in transit, but it does not remove data already stored on a lost device.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: Use selective wipe through a mobile device management platform. — Selective wipe is the correct control because it allows administrators to remove only the managed corporate container, mail, and documents while leaving personal content intact. That is especially important in mixed-use or BYOD environments where the organization must respond to loss without overreaching into private data. MDM platforms typically provide this capability along with policy enforcement, making them ideal for balancing privacy and corporate data protection. Why others are wrong: A factory reset is too broad and destroys personal data. Weakening password settings makes the device less secure and does not help with lost-device response. VPNs protect traffic, not information already stored on the handset, so they are not a replacement for remote data removal.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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