Exhibit
Awareness dashboard -------------------------------------------------- Quarter 1 -> Quarter 2 Phish click rate: 14% -> 9% Phish report rate: 21% -> 34% Median time to report: 16 min -> 7 min Training completion: 98% -> 99%
Based on the exhibit, which metric best indicates improved phishing resistance?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Distractor review
Training completion rate.
Completion shows attendance, but it does not prove employees are recognizing suspicious messages any better.
Distractor review
Number of phishing emails sent by attackers.
Attacker volume is outside the company’s control and does not measure employee resistance or awareness.
Best answer
Phish report rate.
The report rate directly reflects whether employees are identifying suspicious messages and escalating them, which is a strong sign of improved phishing resistance.
Distractor review
Total number of help desk tickets.
Ticket volume can rise for many reasons and does not specifically show better phishing detection behavior.
Common exam trap
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Technical deep dive
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
- Static NAT maps one inside address to one outside address.
- PAT allows many inside hosts to share one public address using ports.
- Inside local and inside global describe the private and translated addresses.
- NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
- Identify inside and outside interfaces first.
- Check whether the scenario needs static NAT, dynamic NAT or PAT.
- Do not confuse NAT matching ACLs with normal packet-filtering intent.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Static NAT maps one inside address to one outside address.
What is the correct answer to this question?
The correct answer is: Phish report rate. — Phish report rate is the best metric because it measures the behavior the security team wants to improve: recognizing suspicious messages and reporting them quickly. In the exhibit, the report rate increases from 21% to 34% while click rate falls and reporting time improves, which collectively suggests stronger awareness. Training completion alone only shows participation, not behavior change, so it is a weaker indicator of real phishing resistance. Why others are wrong: Training completion is useful for compliance, but it does not prove users are more resistant to phishing. Attack volume is not an internal performance metric and can fluctuate independently of awareness efforts. Help desk ticket counts are too broad to show phishing resistance, because many unrelated issues can affect them. The report rate is the most direct and meaningful measure here.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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