Question 1mediummultiple choice
Full question →mediummultiple choiceObjective-mapped
A records manager learns that emails related to a harassment investigation are scheduled for deletion next week under the retention policy. Legal issues a hold because the case may go to court. What should the records manager do?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
Delete the emails after creating a summary report
Summaries do not preserve the original evidence and would violate a legal hold requirement.
B
Distractor review
Archive the emails permanently in the same mailbox
Permanent archiving ignores the legal hold process and may keep records longer than required.
C
Best answer
Suspend deletion until the legal hold is lifted
A legal hold overrides routine retention schedules, so deletion must stop until the matter is resolved.
D
Distractor review
Anonymize the sender names and keep the messages
Anonymization can destroy important evidentiary context and does not replace retention obligations.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: Suspend deletion until the legal hold is lifted — When legal issues a hold, the organization must preserve the relevant records even if the normal retention schedule says they should be deleted. The hold prevents destruction until legal counsel releases it, because the messages may become evidence. This is a common records management and compliance requirement. The key point is that legal preservation obligations take priority over routine disposal workflows and automation. Why others are wrong: Deleting the emails would likely destroy evidence and violate the hold. Archiving them forever ignores the legal process and can create retention problems later. Anonymizing the messages can remove important context and still fails to satisfy the obligation to preserve the original records.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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