Question 1easymulti select
Full question →easymulti selectObjective-mapped
A records clerk finds paper forms containing customer identifiers. The retention period has expired, and no legal hold applies. Which two actions are appropriate next? Select two.
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Best answer
Verify that the retention schedule has been satisfied and no hold exists
Before destruction, the clerk should confirm that the records are truly eligible to be disposed of under the retention policy.
B
Best answer
Destroy the forms using the organization's approved disposal method
Approved destruction, such as shredding or secure disposal, prevents sensitive information from being recovered later.
C
Distractor review
Keep the forms in a personal desk drawer until someone asks for them
Keeping expired records in an unofficial location extends retention without authorization and increases the chance of exposure.
D
Distractor review
Take the papers home for safe keeping before shredding later
Removing records from controlled storage creates unnecessary privacy and custody risk, even if the intent is to destroy them later.
E
Distractor review
Refile the forms in an archive cabinet because they are old records
Archiving expired records defeats the retention schedule and keeps unnecessary personal data longer than permitted.
Common exam trap
Common exam trap: authentication is not authorization
Logging in proves the user can authenticate. It does not automatically mean the user is allowed to enter privileged or configuration mode. Watch for AAA authorization, privilege level and command authorization details.
Technical deep dive
How to think about this question
This kind of question is testing the difference between identity and permission. A user may successfully log in to a router because authentication is working, but still fail to enter configuration mode because authorization is missing, misconfigured or mapped to a lower privilege level.
KKey Concepts to Remember
- Authentication checks who the user is.
- Authorization controls what the user is allowed to do after login.
- Privilege levels affect access to EXEC and configuration commands.
- AAA, TACACS+ and RADIUS can separate login success from command access.
TExam Day Tips
- Do not assume successful login means full administrative access.
- Look for words such as cannot enter configuration mode, privilege level, authorization or command access.
- Separate login problems from permission problems before choosing the answer.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
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Question 2
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Question 3
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Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
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Question 6
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FAQ
Questions learners often ask
What does this SY0-701 question test?
Authentication checks who the user is.
What is the correct answer to this question?
The correct answer is: Verify that the retention schedule has been satisfied and no hold exists — Once the retention period has expired and no legal hold applies, the correct next steps are to confirm the records are eligible for disposal and then destroy them using the approved method. This preserves compliance with retention rules and reduces the amount of sensitive paper sitting around. The goal is not just to move the records, but to remove them from circulation in a controlled, documented way. Why others are wrong: Keeping the records in a drawer or at home extends retention without authorization and increases exposure. Refiling the documents in an archive cabinet also keeps them longer than required, which conflicts with retention rules. None of those actions support proper records disposal, and they all leave sensitive customer data unnecessarily available.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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