Question 1easymultiple choice
Full question →easymultiple choiceObjective-mapped
A department finished using paper forms that contain customer information, and the retention period has expired. What is the best next step?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
Store them indefinitely in a cabinet for future reference
Keeping expired records indefinitely increases storage and privacy risk without a valid business need.
B
Best answer
Dispose of them using approved secure destruction methods
Approved secure destruction ensures the expired records cannot be easily recovered or misused later.
C
Distractor review
Send them to another team without checking the retention schedule
Transferring expired records to another team does not satisfy retention or disposal requirements.
D
Distractor review
Scan them to personal email so the department can keep a copy
Personal email is not an approved storage method and creates unnecessary exposure of sensitive data.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: Dispose of them using approved secure destruction methods — The best next step is to dispose of the records using the organization’s approved secure destruction process. Retention schedules exist so data is kept only as long as the business or legal requirement demands. Once that period ends, the organization should reduce risk by destroying the information properly. Secure destruction is important because paper records can often be reconstructed or stolen if they are simply thrown away without controls. Why others are wrong: Keeping the forms indefinitely violates the idea of limited retention and increases exposure. Sending them to another team does not solve the retention problem if the records are already past the approved date. Personal email is not a valid archival or storage solution and can create privacy and compliance problems.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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