Question 1easymultiple choice
Full question →easymultiple choiceObjective-mapped
A company uses a SaaS file-sharing platform for employee documents. Which action is the company's responsibility, not the provider's?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
Patching the vendor's application servers.
The SaaS provider maintains the application platform and patches the service itself.
B
Best answer
Setting user sharing permissions and access controls for company data.
In a SaaS model, the provider manages the application and underlying infrastructure, but the customer remains responsible for how the service is used. That includes user provisioning, access permissions, sharing settings, and data handling decisions. Configuring who can see or edit documents is a customer duty because it directly affects the organization's confidentiality and compliance obligations.
C
Distractor review
Replacing failed disks in the provider's storage cluster.
Hardware maintenance for the hosted service is handled by the SaaS provider.
D
Distractor review
Maintaining the cloud provider's identity center and hypervisor.
Those platform components belong to the provider, not the customer organization.
Common exam trap
Common exam trap: authentication is not authorization
Logging in proves the user can authenticate. It does not automatically mean the user is allowed to enter privileged or configuration mode. Watch for AAA authorization, privilege level and command authorization details.
Technical deep dive
How to think about this question
This kind of question is testing the difference between identity and permission. A user may successfully log in to a router because authentication is working, but still fail to enter configuration mode because authorization is missing, misconfigured or mapped to a lower privilege level.
KKey Concepts to Remember
- Authentication checks who the user is.
- Authorization controls what the user is allowed to do after login.
- Privilege levels affect access to EXEC and configuration commands.
- AAA, TACACS+ and RADIUS can separate login success from command access.
TExam Day Tips
- Do not assume successful login means full administrative access.
- Look for words such as cannot enter configuration mode, privilege level, authorization or command access.
- Separate login problems from permission problems before choosing the answer.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Authentication checks who the user is.
What is the correct answer to this question?
The correct answer is: Setting user sharing permissions and access controls for company data. — Setting sharing permissions and access controls is the customer's responsibility in SaaS because the organization decides how its data is shared and who can use it. The provider secures the service platform, but the customer must still manage user access, privilege levels, and data handling rules. This is an important part of the shared responsibility model and often determines whether sensitive information stays protected. Why others are wrong: Patching application servers, replacing disks, and maintaining the hypervisor are provider duties in SaaS because they relate to the hosted service infrastructure. The customer controls usage and permissions, not the underlying platform components.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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