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XK0-006 Practice Question: Drag and drop the steps to troubleshoot a network…

Drag and drop the steps to troubleshoot a network connectivity issue using common commands in the correct order.

Drag steps to the numbered slots on the right, or tap a step then tap a slot.

Steps
Order
1Step 1
2Step 2
3Step 3
4Step 4
5Step 5

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Verify IP configuration (ip addr), check default gateway (ip route), test DNS resolution (nslookup), ping remote host (ping)

Troubleshooting network connectivity should follow a logical progression from local to remote: first verify your own IP address and subnet mask, then check the default gateway, then test DNS resolution, and finally test connectivity to a remote host. This systematic approach helps isolate the root cause efficiently.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Verify IP configuration (ip addr), check default gateway (ip route), test DNS resolution (nslookup), ping remote host (ping)

    Why this is correct

    This order follows the systematic troubleshooting methodology of starting from local configuration and progressing outward: first verify your own IP settings, then ensure routing is correct, then test DNS, and finally test end-to-end connectivity.

  • Verify IP configuration (ip addr), test DNS resolution (nslookup), check default gateway (ip route), ping remote host (ping)

    Why it's wrong here

    This order is incorrect because DNS resolution should not be tested before verifying the default gateway. If the gateway is misconfigured, DNS queries will fail even if DNS servers are reachable.

  • Ping remote host (ping), verify IP configuration (ip addr), check default gateway (ip route), test DNS resolution (nslookup)

    Why it's wrong here

    This order is incorrect because starting with ping does not isolate the problem. If ping fails, you don't know whether the issue is local IP, routing, or DNS. The logical approach is to check local configuration first.

  • Check default gateway (ip route), verify IP configuration (ip addr), test DNS resolution (nslookup), ping remote host (ping)

    Why it's wrong here

    This order is incorrect because you should verify your own IP configuration before checking the default gateway. Without a valid IP and subnet mask, the gateway is irrelevant.

Visual reference

Client Recursive Resolver Root DNS (13 root servers) TLD DNS (.com, .org, …) Authoritative example.com query IP addr answer

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This XK0-006 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the XK0-006 exam.