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TroubleshootingmediumMultiple ChoiceObjective-mapped

XK0-006 Troubleshooting Practice Question

A user reports that they cannot reach a website by name, but they can reach it by IP address. Which file should be checked first for possible misconfiguration?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

/etc/resolv.conf

The /etc/resolv.conf file contains DNS resolver settings. If it is incorrect, name resolution will fail.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • /etc/nsswitch.conf

    Why it's wrong here

    nsswitch.conf controls the order of name resolution; it's less likely to be the first check.

  • /etc/hosts

    Why it's wrong here

    /etc/hosts is for static hostname resolution; if the entry is wrong, it could cause issues, but typically DNS is the first check.

  • /etc/resolv.conf

    Why this is correct

    Correct. DNS resolver configuration.

  • /etc/sysconfig/network

    Why it's wrong here

    This file contains general network settings, not DNS.

Visual reference

Client Recursive Resolver Root DNS (13 root servers) TLD DNS (.com, .org, …) Authoritative example.com query IP addr answer

About these practice questions

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This XK0-006 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the XK0-006 exam.