A hospital's analytics team has created a dashboard for tracking patient wait times across departments. The dashboard uses a stacked bar chart showing average wait time per department, with each bar segmented by severity level (Low, Medium, High). However, management complains that it is difficult to compare total wait times across departments or identify which department has the highest average wait time. The data itself is accurate and complete. The analyst needs to redesign the visualization to address these concerns. Which course of action should the analyst take?
This allows direct comparison of totals and individual segments across departments.
Why this answer
Option A is correct. A grouped bar chart with bars for each department and separate bars for each severity level side-by-side allows direct comparison of total wait times across departments and easy identification of the department with the highest average wait time. Option B is incorrect because line charts are not suitable for categorical comparisons and would clutter the view with many lines.
Option C is incorrect because a pie chart can only show proportions for a single category (e.g., total wait time per department) and does not convey severity levels. Option D is incorrect because a heat map shows patterns but does not clearly compare total wait times across departments; it is harder to read exact values.