A retail company is acquiring sales data from 150 stores worldwide. Each store sends daily CSV files via email to a central email address. The data acquisition process is manual: an intern downloads each attachment and copies it into a shared folder. The shared folder is then accessed by an ETL tool that loads data into a data warehouse. Recently, the data warehouse has been missing records for several stores. The intern reports that some emails are not being received or are delayed. The company needs to improve the reliability and timeliness of data acquisition. Which course of action should be taken first?