DA0-002 Data Governance Practice Question
A retail company has a dashboard that tracks daily sales across all stores. The dashboard is used by the CEO during monthly board meetings. Recently, the CEO complained that the dashboard is confusing and takes too long to interpret. The data analyst is asked to redesign the dashboard to improve usability. The analyst has access to all sales data. The CEO prefers a high-level overview with the ability to drill down into regions if needed. The analyst must decide on a course of action. What should the analyst do first?
⚠ Common exam trap
Test-takers frequently assume more data or broader input (options A or B) is always better, when in fact the correct approach is to focus on the specific needs of the primary user to reduce confusion and improve usability.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Interview the CEO to determine key performance indicators and preferred layout.
The correct first step is to interview the CEO to determine key performance indicators and preferred layout. This ensures the dashboard is designed around the specific high-level metrics the CEO needs for monthly board meetings, with the ability to drill down into regions. Starting with stakeholder requirements prevents wasted effort on irrelevant visualizations or formats.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Revamp the dashboard with as many visualizations as possible.
Why it's wrong here
Adding more charts will likely increase confusion, not reduce it.
- ✗
Conduct a survey of all employees to understand their needs.
Why it's wrong here
CEO's needs are primary; broad input may dilute focus.
- ✗
Create a static PDF report instead of a dashboard.
Why it's wrong here
Loses interactivity and drill-down capability; CEO may find it less useful.
- ✓
Interview the CEO to determine key performance indicators and preferred layout.
Why this is correct
Directly addresses the user's frustration and gathers precise requirements.
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