DA0-002 Data Concepts and Environments Practice Question
A market research firm collects survey responses where customers rate satisfaction on a scale of 'Very Unsatisfied', 'Unsatisfied', 'Neutral', 'Satisfied', 'Very Satisfied'. What type of data is being collected?
⚠ Common exam trap
The trap here is that candidates mistakenly treat ordered categorical data as interval data because they assume the numeric labels (e.g., 1 to 5) imply equal spacing, but the exam expects you to recognize that the underlying measurement scale lacks guaranteed equal intervals.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Ordinal
The data is ordinal because the satisfaction levels have a clear, ordered ranking from 'Very Unsatisfied' to 'Very Satisfied', but the intervals between categories are not necessarily equal. This type of categorical data preserves the order without assuming a consistent numerical difference between each level.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Interval
Why it's wrong here
Interval data has equal intervals and no true zero, but the satisfaction scale does not have equal intervals.
- ✓
Ordinal
Why this is correct
The satisfaction scale has a clear order but unequal intervals, fitting ordinal data definition.
- ✗
Ratio
Why it's wrong here
Ratio data has a true zero and equal intervals, not applicable here.
- ✗
Nominal
Why it's wrong here
Nominal data has no inherent order, unlike the survey scale.
Go deeper
Related to this question
About these practice questions
One of 986 original DA0-002 practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This DA0-002 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the DA0-002 exam.