DA0-002 Visualization and Reporting Practice Question
A data analyst is presenting a story about why customer churn increased last quarter. They start by showing the current churn rate, then identify a key event (a pricing change), and finally show the impact of a proposed retention campaign. This structure follows which narrative arc?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Situation → Complication → Resolution
The situation-complication-resolution arc sets up the current state, introduces a problem, and then presents a solution.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Introduction → Methods → Results
Why it's wrong here
This is more academic or research-oriented.
- ✗
Hook → Context → Call to action
Why it's wrong here
This is a common presentation structure but not the narrative arc described.
- ✗
Problem → Solution → Evidence
Why it's wrong here
Order is different; typically evidence supports the problem.
- ✓
Situation → Complication → Resolution
Why this is correct
This matches the described structure.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This DA0-002 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the DA0-002 exam.