- A
Problem, Hypothesis, Test
Why wrong: This is more suited to analytical process, not storytelling.
- B
Background, Analysis, Recommendation
Why wrong: Similar to situation-complication-resolution but less engaging terminology.
- C
Situation, Complication, Resolution
This structure effectively sets the context, presents the problem, and offers a solution.
- D
Data, Visualization, Conclusion
Why wrong: While logical, it lacks the narrative arc that engages executives.
Question 709 of 1,000
DA0-001 Visualising Data Practice Question
This DA0-001 practice question tests your understanding of visualising data. Compare every option against the stated constraints before choosing — the best answer satisfies all requirements, not just the most obvious one. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A data analyst is creating a presentation for executives to explain why customer churn has increased over the last quarter. The analyst wants to present the story in a compelling way. Which narrative structure is most appropriate?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Situation, Complication, Resolution
The Situation-Complication-Resolution structure is ideal for executive presentations because it first establishes the context (situation), then introduces the problem (complication—increased churn), and finally proposes a solution (resolution). This narrative arc aligns with how executives process strategic issues, making the data story compelling and actionable. In contrast, other structures are better suited for technical reports or hypothesis testing, not high-level storytelling.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Problem, Hypothesis, Test
Why it's wrong here
This is more suited to analytical process, not storytelling.
- ✗
Background, Analysis, Recommendation
Why it's wrong here
Similar to situation-complication-resolution but less engaging terminology.
- ✓
Situation, Complication, Resolution
Why this is correct
This structure effectively sets the context, presents the problem, and offers a solution.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Data, Visualization, Conclusion
Why it's wrong here
While logical, it lacks the narrative arc that engages executives.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Cisco often tests the distinction between narrative structures for different audiences; the trap here is that candidates mistake 'Background, Analysis, Recommendation' (a common technical report format) as appropriate for executives, when in fact it lacks the persuasive arc needed for strategic decision-making.
Trap categories for this question
Similar concept trap
Similar to situation-complication-resolution but less engaging terminology.
Scenario analysis trap
Similar to situation-complication-resolution but less engaging terminology.
Detailed technical explanation
How to think about this question
The Situation-Complication-Resolution structure is rooted in the 'Pyramid Principle' by Barbara Minto, widely used in consulting for executive communication. Under the hood, it leverages cognitive bias: executives are more receptive to solutions when the problem is framed as a complication of a known situation, creating a 'need-gap' that the resolution fills. In a real-world churn analysis, the situation might be 'steady growth over 2 years,' the complication 'a 15% churn spike in Q3 due to pricing changes,' and the resolution 'a loyalty program rollout.'
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the DA0-001 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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FAQ
Questions learners often ask
What does this DA0-001 question test?
Visualising Data — This question tests Visualising Data — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Situation, Complication, Resolution — The Situation-Complication-Resolution structure is ideal for executive presentations because it first establishes the context (situation), then introduces the problem (complication—increased churn), and finally proposes a solution (resolution). This narrative arc aligns with how executives process strategic issues, making the data story compelling and actionable. In contrast, other structures are better suited for technical reports or hypothesis testing, not high-level storytelling.
What should I do if I get this DA0-001 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jul 4, 2026
This DA0-001 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the DA0-001 exam.
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