DA0-002 Visualization and Reporting Practice Question
A data analyst is creating a dashboard for a retail company. Which TWO of the following are considered Key Performance Indicators (KPIs) tied to strategic objectives?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Year-over-year revenue growth
KPIs are tied to strategic goals; revenue growth and customer retention align with high-level business strategy.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Average handle time per call
Why it's wrong here
This is a metric for operational efficiency.
- ✗
Number of products in inventory
Why it's wrong here
This is an operational metric.
- ✗
Daily number of customer service calls
Why it's wrong here
This is an operational metric, not a strategic KPI.
- ✓
Year-over-year revenue growth
Why this is correct
Revenue growth is a strategic KPI.
- ✓
Customer retention rate
Why this is correct
Retention is a strategic KPI.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This DA0-002 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the DA0-002 exam.