- A
Only the laptop colour
Why wrong: Device description alone is inadequate.
- B
Only the ticket priority
Why wrong: Ticket priority is not chain-of-custody documentation.
- C
Only the user's job title
Why wrong: A job title does not preserve evidence integrity.
- D
Who collected it, when, where, hash values, transfer details, and storage location
Chain of custody records evidence handling and integrity from collection onward. In post-incident improvement, responders need action that reduces risk while preserving the investigation record.
CS0-003 Incident Response and Management Practice Question
This CS0-003 practice question tests your understanding of incident response and management. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
While supporting a hybrid workforce, a laptop may contain evidence for a legal investigation. What should the responder document during acquisition? During post-incident improvement, which decision is most defensible? which evidence should guide the decision?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Who collected it, when, where, hash values, transfer details, and storage location
Option D is correct because forensic acquisition requires a complete chain of custody to ensure evidence admissibility in legal proceedings. Documenting who collected the evidence, when and where it was collected, hash values (e.g., SHA-256) for integrity verification, transfer details (e.g., using a write-blocker and forensic imaging tool like FTK Imager), and the storage location (e.g., secure evidence locker or encrypted NAS) satisfies legal and organizational standards such as NIST SP 800-86.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Only the laptop colour
Why it's wrong here
Device description alone is inadequate.
- ✗
Only the ticket priority
Why it's wrong here
Ticket priority is not chain-of-custody documentation.
- ✗
Only the user's job title
Why it's wrong here
A job title does not preserve evidence integrity.
- ✓
Who collected it, when, where, hash values, transfer details, and storage location
Why this is correct
Chain of custody records evidence handling and integrity from collection onward. In post-incident improvement, responders need action that reduces risk while preserving the investigation record.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Cisco often tests the distinction between operational data (e.g., ticket priority, job title) and legally required forensic documentation (chain of custody, hash values, transfer details) to trap candidates who confuse incident response triage with evidence acquisition.
Detailed technical explanation
How to think about this question
During acquisition, a forensic responder typically uses a hardware write-blocker to prevent any writes to the source drive, then creates a bit-for-bit image (e.g., E01 or DD format) and computes cryptographic hashes (SHA-256 or MD5) both before and after imaging to verify integrity. The chain-of-custody form must include timestamps, device serial numbers, and signatures from each handoff; in a hybrid workforce scenario, remote acquisition might involve tools like F-Response or EnCase Enterprise over a VPN, adding complexity to documenting transfer details and storage location.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A SOC analyst notices unusual lateral movement in the network at 2 AM. The IR playbook dictates: identify and contain (isolate the affected machine), then eradicate (remove the malware), then recover (restore from backup), then document. Skipping containment before eradication risks the attacker regaining access. Questions like this test the sequence and rationale of incident response phases.
What to study next
Got this wrong? Here's your next step.
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FAQ
Questions learners often ask
What does this CS0-003 question test?
Incident Response and Management — This question tests Incident Response and Management — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Who collected it, when, where, hash values, transfer details, and storage location — Option D is correct because forensic acquisition requires a complete chain of custody to ensure evidence admissibility in legal proceedings. Documenting who collected the evidence, when and where it was collected, hash values (e.g., SHA-256) for integrity verification, transfer details (e.g., using a write-blocker and forensic imaging tool like FTK Imager), and the storage location (e.g., secure evidence locker or encrypted NAS) satisfies legal and organizational standards such as NIST SP 800-86.
What should I do if I get this CS0-003 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 11, 2026
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