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Incident Response and ManagementmediumMultiple ChoiceObjective-mapped

CS0-003 Incident Response and Management Practice Question

A security analyst is triaging an alert indicating that a user's workstation has been infected with ransomware. The file server shows signs of encryption. The analyst needs to contain the incident. Which action should the analyst take FIRST to minimize damage?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Disconnecting the workstation from the network

Disconnecting the infected workstation from the network stops the ransomware from spreading to other systems via network shares.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Running a full antivirus scan on the workstation

    Why it's wrong here

    Running a full antivirus scan on the workstation is primarily a detection and remediation step, not an immediate containment action for an active ransomware infection. While it might identify some malicious files, it is unlikely to stop an ongoing encryption process and could consume critical system resources, potentially accelerating the encryption or alerting the attacker to the detection, prompting further malicious actions or deletion of forensic artifacts. The primary goal in an active ransomware scenario is to prevent further spread, which scanning alone does not guarantee.

  • Disabling the user's Active Directory account

    Why it's wrong here

    Disabling the user's Active Directory account primarily restricts network access and authentication for that user. While it can prevent the user from logging into other systems or accessing network shares, it does not stop ransomware that has already executed on the local workstation from continuing its encryption process or attempting to spread laterally using existing local privileges or cached credentials. The ransomware's local operations are largely independent of the user's AD account status once execution has begun, making this an ineffective immediate containment strategy.

  • Rebuilding the workstation from a known good image

    Why it's wrong here

    Rebuilding a workstation from a known good image is a crucial step in the recovery phase of an incident response, aiming to restore the system to a clean state. However, it is not an immediate containment action. Attempting to rebuild a system while it is actively infected and potentially connected to the network risks further compromise or data loss, and it fails to address the immediate threat of the ransomware spreading to other systems. Containment must precede recovery to prevent wider impact and ensure the source of infection is isolated.

  • Disconnecting the workstation from the network

    Why this is correct

    Disconnecting the workstation from the network is the most immediate and effective short-term containment action for an active ransomware infection. This action physically isolates the compromised system, preventing the ransomware from communicating with command-and-control servers, exfiltrating data, or attempting to spread laterally to other network resources, shares, or systems. It buys critical time for incident responders to analyze the threat and plan further remediation steps without risking wider network compromise, thus limiting the overall impact of the incident.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CS0-004 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CS0-004 exam.