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Security OperationsmediumMultiple SelectObjective-mapped

CS0-003 Security Operations Practice Question

A security analyst is reviewing a CASB alert indicating a user is accessing a cloud storage application from an unusual location. The analyst needs to investigate further. Which TWO actions are most appropriate?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Review the cloud application's audit logs for file access or sharing events

Checking the user's recent authentication logs can confirm if the access was legitimate. Reviewing the cloud application's audit logs can provide details on the activities performed. The other options are less relevant or too broad.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Review the cloud application's audit logs for file access or sharing events

    Why this is correct

    Cloud application audit logs (e.g., Microsoft 365's Unified Audit Log or Google Workspace's Admin Log) provide a tamper-evident record of every file access, download, share, and permission change linked to a user or session. By correlating the CASB alert's timestamp, source IP, and geolocation with these logs, the analyst can determine definitively whether sensitive files were opened, downloaded, or shared externally. This evidence-first approach confirms or refutes exfiltration and helps scope the incident without causing business disruption.

  • Disable the user's account immediately

    Why it's wrong here

    Immediately disabling the user's account is a containment action that presumes the alert represents a confirmed compromise, but CASB alerts are often triggered by benign anomalies such as a legitimate user traveling, a VPN egress, or an IP geolocation mismatch. Taking this irreversible step without first reviewing the user's authentication and audit logs can lock out a productive employee or contractor and generate unnecessary helpdesk escalations. Moreover, if the alert is a false positive, the account disablement itself becomes a mini-incident that distracts from real threats; investigation must precede containment.

  • Reset the user's password without further analysis

    Why it's wrong here

    Resetting a password without first analyzing the alert assumes the credential itself was stolen, but the CASB alert may stem from an unauthorized third-party application using OAuth tokens, a compromised device registered with the account, or a policy violation unrelated to password theft. A password reset does not invalidate existing OAuth grants, session cookies, or API tokens, so it often fails to remediate the actual access path the alert detected. Additionally, if data was already exfiltrated, a password change does nothing to recover or assess the exposure—confirming compromise through log analysis should always come first.

  • Check the user's recent authentication logs for successful logins

    Why this is correct

    Authentication logs from the cloud identity provider (e.g., Azure AD Sign-ins Logs or Okta System Log) capture successful and failed login attempts along with the source IP, device fingerprint, and multi-factor authentication (MFA) result. Matching the CASB alert's source location against recent successful logins for that user allows the analyst to determine whether the user themselves legitimately accessed the app from that region or whether an attacker used stolen credentials. This is a pivotal triage step because it validates the alert as a true positive (e.g., impossible travel confirmed) or a false positive (e.g., user accessed via a corporate VPN), before any further containment is applied.

  • Block all access to the cloud application from that location

    Why it's wrong here

    Blocking all access from the alert's geographic location is an aggressive and overly broad response that can affect many legitimate users who share that region or egress IP, such as remote employees connecting through the same ISP or a branch office. Attackers routinely route traffic through proxies, cloud IP ranges, or botnets in other regions, so a location-based block may not prevent further malicious access and can be easily bypassed. The CASB alert is only a trigger to investigate the specific user and session, not to impose network-level quarantine, which should be reserved for confirmed, ongoing malicious activity after evidence has been gathered.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CS0-004 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CS0-004 exam.