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CS0-003 Practice Question: A post-incident report finds that no one owned a…

A post-incident report finds that no one owned a failed alert integration. What should the corrective action include? If the primary audience is technical remediation owner, which content choice is most appropriate?

⚠ Common exam trap

The CS0-004 exam often tests the misconception that closing an incident ends all responsibility, but the trap here is that corrective actions must include ownership and verification steps to prevent the same failure from recurring.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Named owner, due date, acceptance criteria, and retest plan

A is correct because a failed alert integration indicates a gap in operational ownership, which must be resolved by assigning a named owner, setting a due date, defining acceptance criteria, and planning a retest. This ensures accountability and verifies that the integration is properly restored and monitored, preventing recurrence. Without these elements, the corrective action lacks closure and measurable success criteria.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✓

    Named owner, due date, acceptance criteria, and retest plan

    Why this is correct

    A post-incident report must translate findings into actionable tasks to prevent recurrence and improve security posture. Assigning a named owner ensures clear accountability for the remediation, while a due date establishes a timeline and urgency for completion. Acceptance criteria define the specific conditions that must be met for the corrective action to be considered successful, and a retest plan verifies the effectiveness of the implemented fix, validating that the original failure mode is truly resolved.

  • ✗

    No action because the incident is closed

    Why it's wrong here

    Ignoring identified failures simply because an incident is officially closed undermines the entire purpose of post-incident analysis and continuous improvement. Incident closure signifies the immediate threat is contained and eradicated, but it should never preclude the implementation of long-term corrective actions or process enhancements. Failing to address underlying systemic issues guarantees future incidents of a similar nature, hindering an organization's security maturity and resilience.

  • ✗

    Deletion of the integration record

    Why it's wrong here

    Deleting integration records or any other evidence related to a failed alert is a severe breach of forensic best practices, audit requirements, and transparency. Such actions obscure the true root cause of the failure, prevent thorough analysis of the incident's scope and impact, and eliminate crucial data needed for future incident prevention and compliance verification. This practice actively hides security weaknesses and impedes learning, rather than addressing them transparently and effectively.

  • ✗

    A vague recommendation to improve security

    Why it's wrong here

    A vague recommendation, such as 'improve security,' lacks the specificity required for effective implementation, accountability, or measurable progress. Without clear objectives, defined metrics, and an assigned owner, such a recommendation is practically impossible to execute, track, or audit for effectiveness. Post-incident actions must be SMART: Specific, Measurable, Achievable, Relevant, and Time-bound to drive tangible improvements and demonstrate due diligence.

Visual reference

Client Recursive Resolver Root DNS (13 root servers) TLD DNS (.com, .org, …) Authoritative example.com query IP addr answer

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CS0-004 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CS0-004 exam.