Question 231 of 499
Operations and SupporthardMultiple ChoiceObjective-mapped

CV0-004 Operations and Support Practice Question

This CV0-004 practice question tests your understanding of operations and support. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

An organization is deploying a multi-tier application in the cloud. The web tier uses auto scaling, and the database tier uses a managed database service. During a load test, the web tier scales up correctly, but the database performance degrades significantly, causing timeout errors. The administrator reviews the database metrics and finds that CPU and memory are normal, but the number of connections is high. Which of the following is the BEST action to resolve the issue?

Clue words in this question

Noticing these words before you look at the options changes how you read each choice.

  • Clue: "best"

    Why it matters: Signals that multiple options may be partially correct. Choose the option that most directly solves the exact problem described, not the one that sounds most complete.

Question 1hardmultiple choice
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Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Implement connection pooling on the web servers to limit database connections.

The issue is that the database is overwhelmed by a high number of connections, not by CPU or memory pressure. Connection pooling on the web servers reuses a fixed set of database connections, reducing the connection overhead and preventing the database from hitting its maximum connection limit. This directly addresses the symptom of high connection count without changing the database's compute capacity or the web tier's scaling behavior.

Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Add read replicas to offload read traffic from the primary database.

    Why it's wrong here

    Read replicas help reads, but the issue is high connection count, likely from writes.

  • Increase the maximum number of web servers in the auto scaling group.

    Why it's wrong here

    More web servers would increase database connections, worsening the problem.

  • Increase the compute size of the database instance.

    Why it's wrong here

    CPU and memory are normal, so compute is not the bottleneck.

  • Implement connection pooling on the web servers to limit database connections.

    Why this is correct

    Connection pooling reduces the number of simultaneous database connections, improving performance.

    Clue confirmation

    The clue word "best" in the question point toward this answer.

    Related concept

    Read the scenario before looking for a memorised answer.

Common exam traps

Common exam trap: answer the scenario, not the keyword

The trap here is that candidates confuse high connection count with high CPU/memory load and choose to scale the database vertically (Option C), when the real issue is connection exhaustion that is solved by pooling.

Detailed technical explanation

How to think about this question

Managed database services like Amazon RDS or Azure SQL Database have a hard limit on concurrent connections (e.g., based on db.r5.large allows 1,000 connections). Each web server typically opens one or more persistent connections; without pooling, scaling out the web tier directly multiplies connections. Connection pooling (e.g., using HikariCP or pgBouncer) maintains a small pool of reusable connections, queuing requests and reducing the total connections to a manageable number, which prevents the database from rejecting new connections or timing out.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.

TExam Day Tips

  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Real-world example

How this comes up in practice

A practitioner preparing for the CV0-004 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.

What to study next

Got this wrong? Here's your next step.

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

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FAQ

Questions learners often ask

What does this CV0-004 question test?

Operations and Support — This question tests Operations and Support — Read the scenario before looking for a memorised answer..

What is the correct answer to this question?

The correct answer is: Implement connection pooling on the web servers to limit database connections. — The issue is that the database is overwhelmed by a high number of connections, not by CPU or memory pressure. Connection pooling on the web servers reuses a fixed set of database connections, reducing the connection overhead and preventing the database from hitting its maximum connection limit. This directly addresses the symptom of high connection count without changing the database's compute capacity or the web tier's scaling behavior.

What should I do if I get this CV0-004 question wrong?

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

Are there clue words in this question I should notice?

Yes — watch for: "best". Signals that multiple options may be partially correct. Choose the option that most directly solves the exact problem described, not the one that sounds most complete.

What is the key concept behind this question?

Read the scenario before looking for a memorised answer.

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Last reviewed: Jun 25, 2026

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This CV0-004 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CV0-004 exam.