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CV0-004 Practice Question: A cloud administrator receives an alert that a…

A cloud administrator receives an alert that a virtual machine's disk usage is at 95%. The VM hosts a database. Which of the following troubleshooting steps should the administrator take FIRST?

⚠ Common exam trap

Many exam-takers assume high disk usage is always caused by temporary files or transactions, leading them to reboot or query the database first, rather than performing a simple disk space analysis to identify the actual culprit.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Check the disk to identify which files are consuming space

When a VM's disk usage reaches 95%, the first step is to identify what is consuming the space. Checking the disk to identify which files are consuming space (Option D) allows the administrator to determine whether the issue is caused by database logs, temporary files, or other data, and to plan an appropriate remediation without unnecessary risk or downtime.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Expand the virtual disk by resizing the volume in the cloud console

    Why it's wrong here

    Resizing without investigation may not solve underlying issue.

  • Reboot the virtual machine to free up temporary files

    Why it's wrong here

    Rebooting may cause downtime and might not free space.

  • Query the database for active connections to determine if there are long-running transactions

    Why it's wrong here

    Active connections are not directly related to disk space.

  • Check the disk to identify which files are consuming space

    Why this is correct

    First step to understand the cause of high disk usage.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CV0-004 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CV0-004 exam.