A technician is setting up a small office network with a router that has integrated DHCP and a 24-port unmanaged switch. All computers are connected to the switch. Users report that they can access the internet but cannot see each other in Network Neighborhood. The technician checks and finds that all computers have IP addresses in the 192.168.1.0/24 range but with different subnet masks: some have 255.255.255.0, others have 255.255.0.0. Which of the following is the most likely cause?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Best answer
The DHCP server is not assigning the correct subnet mask.
The DHCP server should assign a consistent subnet mask to all clients. The presence of different subnet masks indicates a DHCP misconfiguration or that some devices are using static IPs without the correct mask.
Distractor review
The switch is not forwarding broadcasts.
Unmanaged switches forward broadcasts to all ports by default. If the switch were blocking broadcasts, internet access would likely be affected as well.
Distractor review
The router's firewall is blocking local traffic.
The router's firewall typically controls traffic between the local network and the internet, not traffic within the same subnet. It would not prevent local discovery.
Distractor review
The computers are using different default gateways.
Different default gateways would not cause this issue because local discovery relies on broadcast traffic, not routing. All computers can already reach the internet, so the gateways are correct.
Common exam trap
Common exam trap: OSPF can fail even when IP connectivity looks correct
OSPF neighbour formation depends on matching areas, timers, network type, authentication and passive-interface behaviour. Do not choose an answer only because the devices can ping.
Technical deep dive
How to think about this question
OSPF questions usually test the details that control adjacency and route selection. Read the neighbour state, area, router ID and interface configuration before deciding what is wrong.
KKey Concepts to Remember
- OSPF neighbours must agree on key parameters.
- Router ID selection can affect neighbour relationships and LSDB output.
- OSPF cost influences the preferred path.
- A route can appear in OSPF information but not become the installed route.
TExam Day Tips
- Check area mismatch first when OSPF adjacency fails.
- Review passive interfaces when a network is advertised but no neighbour forms.
- Use show ip ospf neighbor and show ip route clues carefully.
Related practice questions
Related 220-1101 practice-question pages
Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.
CompTIA A+ hardware practice questions
Practise 220-1101 questions linked to CompTIA A+ hardware.
CompTIA A+ mobile devices practice questions
Practise 220-1101 questions linked to CompTIA A+ mobile devices.
CompTIA A+ networking practice questions
Practise 220-1101 questions linked to CompTIA A+ networking.
CompTIA A+ operating systems practice questions
Practise 220-1101 questions linked to CompTIA A+ operating systems.
CompTIA A+ security practice questions
Practise 220-1101 questions linked to CompTIA A+ security.
CompTIA A+ software troubleshooting questions
Practise 220-1101 questions linked to CompTIA A+ software troubleshooting questions.
CompTIA A+ operational procedures questions
Practise 220-1101 questions linked to CompTIA A+ operational procedures questions.
More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A user reports intermittent network connectivity on a desktop computer. The technician observes that the Ethernet link light on the NIC turns off for a few seconds and then turns back on. The cable passes a wiremap test, the switch port is verified good with another device, and the NIC driver is updated. The issue occurs more frequently when the computer's case fan runs at high speed. Which of the following is the MOST likely cause?
Question 2
A workstation is unable to connect to the internet. The technician runs the 'ipconfig' command and sees the IPv4 address is 169.254.15.200 with a subnet mask of 255.255.0.0. The workstation can ping other devices on the local subnet but cannot ping the default gateway or any external addresses. Which TWO actions should the technician take to resolve this issue? (Select two.)
Question 3
A workstation is connected to a managed switch. It obtains a valid IP address (192.168.10.50) from the DHCP server, but it cannot ping the default gateway (192.168.10.1). The link light on both the workstation NIC and the switch port are solid green. Other workstations on the same switch CAN ping the default gateway successfully. The technician accesses the switch management interface and finds that the workstation's port is configured as an access port on VLAN 10. The default gateway is located on VLAN 20. An inter-VLAN router is configured but not explicitly allowing VLAN 10 access to VLAN 20. Which of the following is the MOST likely cause of the problem?
Question 4
A company develops a web application that relies on a custom library available only for a specific Linux distribution. They want to deploy the application in the cloud with minimal administrative overhead, but they need full control over the software stack, including the ability to install the custom library and configure the web server. Which cloud service model BEST meets these requirements?
Question 5
A company has a legacy virtual machine running on a deprecated hypervisor (Hyper-V). They want to migrate this VM to a new hypervisor (VMware vSphere) hosted in a private cloud while preserving the VM's configuration, installed applications, and data. The migration must be performed with minimal downtime. Which of the following methods is MOST appropriate?
Question 6
A company hosts a critical database on a virtual machine in a public cloud. The database requires persistent storage that must be retained even if the VM is terminated. The storage must also be accessible from multiple VMs simultaneously for a future high-availability configuration. Which type of cloud storage BEST meets these requirements?
FAQ
Questions learners often ask
What does this 220-1101 question test?
OSPF neighbours must agree on key parameters.
What is the correct answer to this question?
The correct answer is: The DHCP server is not assigning the correct subnet mask. — Different subnet masks cause computers to interpret the network portion of the IP address differently. A computer with subnet mask 255.255.0.0 treats the entire 192.168.0.0/16 as local, while one with 255.255.255.0 treats only 192.168.1.0/24 as local. This mismatch prevents broadcast-based discovery services like Network Neighborhood from functioning across all devices, even though internet access works via the router. The DHCP server should be configured to assign a consistent subnet mask, typically 255.255.255.0 for a small network.
What should I do if I get this 220-1101 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
Discussion
Sign in to join the discussion.