A technician is assembling a new workstation. The motherboard supports DDR4 memory and has four DIMM slots: A1, A2, B1, B2. The technician installs two 16 GB DDR4-3200 modules. After powering on, the system detects 32 GB of RAM but reports a speed of 2133 MHz. The technician confirms the modules are rated for 3200 MHz. Which of the following is the MOST likely reason for the lower speed?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Distractor review
The modules are not installed in the correct slots for dual-channel mode
Dual-channel configuration affects memory bandwidth but does not force memory to run at a lower JEDEC speed. The system still detects 32 GB, and the speed issue is related to the memory profile.
Distractor review
The CPU does not support 3200 MHz
Most modern CPUs support memory speeds up to at least 2666 MHz, and many support 3200 MHz. The motherboard supports it, so the CPU is likely capable. If the CPU did not support 3200 MHz, the system might not boot or would automatically downclock, but 2133 MHz is the standard speed, not a downclock.
Best answer
The BIOS memory profile is not set to XMP/DOCP
XMP (Intel) or DOCP (AMD) profiles allow memory to run at its rated speed. Without enabling this profile, the memory defaults to a safe JEDEC speed, which is often 2133 MHz.
Distractor review
The power supply is insufficient
An insufficient power supply would cause instability or failure to boot, not simply lower the memory speed. Memory speed is not directly affected by power supply capacity.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Related practice questions
Related 220-1101 practice-question pages
Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.
CompTIA A+ hardware practice questions
Practise 220-1101 questions linked to CompTIA A+ hardware.
CompTIA A+ mobile devices practice questions
Practise 220-1101 questions linked to CompTIA A+ mobile devices.
CompTIA A+ networking practice questions
Practise 220-1101 questions linked to CompTIA A+ networking.
CompTIA A+ operating systems practice questions
Practise 220-1101 questions linked to CompTIA A+ operating systems.
CompTIA A+ security practice questions
Practise 220-1101 questions linked to CompTIA A+ security.
CompTIA A+ software troubleshooting questions
Practise 220-1101 questions linked to CompTIA A+ software troubleshooting questions.
CompTIA A+ operational procedures questions
Practise 220-1101 questions linked to CompTIA A+ operational procedures questions.
More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A user reports intermittent network connectivity on a desktop computer. The technician observes that the Ethernet link light on the NIC turns off for a few seconds and then turns back on. The cable passes a wiremap test, the switch port is verified good with another device, and the NIC driver is updated. The issue occurs more frequently when the computer's case fan runs at high speed. Which of the following is the MOST likely cause?
Question 2
A workstation is unable to connect to the internet. The technician runs the 'ipconfig' command and sees the IPv4 address is 169.254.15.200 with a subnet mask of 255.255.0.0. The workstation can ping other devices on the local subnet but cannot ping the default gateway or any external addresses. Which TWO actions should the technician take to resolve this issue? (Select two.)
Question 3
A workstation is connected to a managed switch. It obtains a valid IP address (192.168.10.50) from the DHCP server, but it cannot ping the default gateway (192.168.10.1). The link light on both the workstation NIC and the switch port are solid green. Other workstations on the same switch CAN ping the default gateway successfully. The technician accesses the switch management interface and finds that the workstation's port is configured as an access port on VLAN 10. The default gateway is located on VLAN 20. An inter-VLAN router is configured but not explicitly allowing VLAN 10 access to VLAN 20. Which of the following is the MOST likely cause of the problem?
Question 4
A company develops a web application that relies on a custom library available only for a specific Linux distribution. They want to deploy the application in the cloud with minimal administrative overhead, but they need full control over the software stack, including the ability to install the custom library and configure the web server. Which cloud service model BEST meets these requirements?
Question 5
A company has a legacy virtual machine running on a deprecated hypervisor (Hyper-V). They want to migrate this VM to a new hypervisor (VMware vSphere) hosted in a private cloud while preserving the VM's configuration, installed applications, and data. The migration must be performed with minimal downtime. Which of the following methods is MOST appropriate?
Question 6
A company hosts a critical database on a virtual machine in a public cloud. The database requires persistent storage that must be retained even if the VM is terminated. The storage must also be accessible from multiple VMs simultaneously for a future high-availability configuration. Which type of cloud storage BEST meets these requirements?
FAQ
Questions learners often ask
What does this 220-1101 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: The BIOS memory profile is not set to XMP/DOCP — By default, DDR4 memory operates at a standard JEDEC speed, typically 2133 MHz. To achieve higher speeds, the BIOS must enable an XMP (Extreme Memory Profile) or DOCP (Direct Overclock Profile). Even if the modules support 3200 MHz, they will run at the default speed until the profile is applied. Installing modules in the wrong slots would affect dual-channel mode but not necessarily the frequency, and the CPU likely supports 3200 MHz if the motherboard does.
What should I do if I get this 220-1101 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
Discussion
Sign in to join the discussion.