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220-1101 Networking Practice Question

A user in a densely populated apartment building complains of frequent Wi-Fi disconnects and slow speeds on the 2.4 GHz band. A spectrum analysis shows many overlapping networks on channels 1, 6, and 11. The router supports both 2.4 GHz and 5 GHz. Which of the following is the BEST solution to improve the user's wireless experience?

⚠ Common exam trap

CompTIA often tests the misconception that changing security protocols or SSID names can solve performance issues, when in reality only moving to a less congested frequency band or channel addresses the root cause of interference.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

A. Change the client device to use the 5 GHz band

The 2.4 GHz band is congested with overlapping networks on channels 1, 6, and 11, causing co-channel interference and contention. Moving the client device to the 5 GHz band provides access to many more non-overlapping channels (e.g., 36, 40, 44, 48) and typically less interference, resulting in fewer disconnects and higher throughput.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✓

    A. Change the client device to use the 5 GHz band

    Why this is correct

    The 5 GHz band offers a much larger number of non-overlapping channels (up to 23 depending on country and DFS support) compared to 2.4 GHz, and it experiences significantly less congestion from neighboring networks, Wi-Fi traffic, and external devices such as Bluetooth and microwave ovens. In a densely populated building, moving the client device to 5 GHz reduces co-channel interference because your apartment's 5 GHz channel is likely unused by neighbors, whereas 2.4 GHz has only three effective non-overlapping channels (1, 6, 11) that are almost certainly saturated. Although 5 GHz has shorter range, in an apartment setting that is rarely a limitation, making it the most reliable solution.

  • ✗

    B. Change the wireless security from WPA2 to WPA3

    Why it's wrong here

    Changing the wireless security from WPA2 to WPA3 modifies the encryption and authentication handshake used to protect data, but it has absolutely no effect on the radio-frequency spectrum, channel width, or the physical-layer signals that experience interference. Interference and congestion are determined by radio physics, not by the security protocol. In a dense apartment building, neighbors' overlapping Wi-Fi signals would be just as strong whether you use WPA2 or WPA3, so the dropouts would persist.

  • ✗

    C. Increase the router's transmit power to maximum

    Why it's wrong here

    Cranking the router's transmit power to its maximum increases the strength of your own signal, but in a congested environment it also raises the noise floor for every neighboring network that shares the same or adjacent channels. Because the underlying problem is co-channel interference from other access points, making your transmitter louder can cause both your own group of clients and your neighbors' clients to experience worse performance due to increased mutual interference. It can also widen the overlap region, creating more hidden-node behavior and making the problem harder to resolve. So power alone does not add capacity or reduce interference; it often exacerbates it.

  • ✗

    D. Change the network SSID to a unique name

    Why it's wrong here

    Changing the SSID to a unique name only alters the network identifier announced in beacon frames; it does not change the operating frequency, channel number, transmit power, or any other physical-layer parameter that governs radio interference. Since congestion and intermittent disconnects originate from overlapping wireless transmissions on the same or neighboring channels, an SSID change cannot mitigate the problem. A unique name might help you identify your network in a scan, but it has no effect on the spectrum or on how your radio coexists with others.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This 220-1101 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1101 exam.