Question 1mediummultiple choice
Full question →mediummultiple choiceObjective-mapped
A technician relocates a workstation to a different office. The workstation's link light on the NIC is solid green, and the switch port link light is also solid. The workstation shows a valid IP address but cannot ping any other devices on the network, including the default gateway. The technician verifies that the IP configuration is correct and that other devices on the same switch can communicate. Which of the following is the MOST likely cause?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
The Ethernet cable is faulty
A faulty cable would typically cause the link lights to be absent or intermittent. Since both link lights are solid, the cable is likely functional.
B
Distractor review
The workstation has a duplicate IP address
A duplicate IP address would cause an IP conflict, usually resulting in a warning and possibly loss of connectivity. However, the workstation obtained a valid IP and the symptom is inability to communicate with any device, including the gateway, which is more indicative of a VLAN or subnet mismatch.
C
Best answer
The switch port is configured for a different VLAN
If the switch port is in a VLAN that does not match the workstation's subnet, the workstation will not be able to reach devices on other VLANs (including the default gateway) even though Layer 1 connectivity exists. The link lights only indicate a physical connection, not logical connectivity.
D
Distractor review
The subnet mask is incorrect
The technician verified that the IP configuration is correct. An incorrect subnet mask could prevent communication, but the scenario states configuration is correct, so this is unlikely.
Common exam trap
Common exam trap: an active trunk can still block the VLAN you need
A trunk being up does not prove every VLAN is crossing it. Check allowed VLAN lists, native VLAN mismatch, VLAN existence and access-port assignment.
Technical deep dive
How to think about this question
VLAN questions usually combine access-port and trunking clues. The key is to identify whether the issue is local to one switchport, caused by the trunk, or caused by the VLAN not existing where it needs to exist.
KKey Concepts to Remember
- Access ports place end devices into a single VLAN.
- Trunk ports carry multiple VLANs between switches.
- Allowed VLAN lists decide which VLANs can cross a trunk.
- Native VLAN mismatch can create confusing symptoms.
TExam Day Tips
- Use show vlan brief to verify access VLANs.
- Use show interfaces trunk to verify trunk state and allowed VLANs.
- Do not treat every same-VLAN issue as a routing problem.
Related practice questions
Related 220-1101 practice-question pages
Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.
CompTIA A+ hardware practice questions
Practise 220-1101 questions linked to CompTIA A+ hardware.
CompTIA A+ mobile devices practice questions
Practise 220-1101 questions linked to CompTIA A+ mobile devices.
CompTIA A+ networking practice questions
Practise 220-1101 questions linked to CompTIA A+ networking.
CompTIA A+ operating systems practice questions
Practise 220-1101 questions linked to CompTIA A+ operating systems.
CompTIA A+ security practice questions
Practise 220-1101 questions linked to CompTIA A+ security.
CompTIA A+ software troubleshooting questions
Practise 220-1101 questions linked to CompTIA A+ software troubleshooting questions.
CompTIA A+ operational procedures questions
Practise 220-1101 questions linked to CompTIA A+ operational procedures questions.
More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A user reports intermittent network connectivity on a desktop computer. The technician observes that the Ethernet link light on the NIC turns off for a few seconds and then turns back on. The cable passes a wiremap test, the switch port is verified good with another device, and the NIC driver is updated. The issue occurs more frequently when the computer's case fan runs at high speed. Which of the following is the MOST likely cause?
Question 2
A workstation is unable to connect to the internet. The technician runs the 'ipconfig' command and sees the IPv4 address is 169.254.15.200 with a subnet mask of 255.255.0.0. The workstation can ping other devices on the local subnet but cannot ping the default gateway or any external addresses. Which TWO actions should the technician take to resolve this issue? (Select two.)
Question 3
A workstation is connected to a managed switch. It obtains a valid IP address (192.168.10.50) from the DHCP server, but it cannot ping the default gateway (192.168.10.1). The link light on both the workstation NIC and the switch port are solid green. Other workstations on the same switch CAN ping the default gateway successfully. The technician accesses the switch management interface and finds that the workstation's port is configured as an access port on VLAN 10. The default gateway is located on VLAN 20. An inter-VLAN router is configured but not explicitly allowing VLAN 10 access to VLAN 20. Which of the following is the MOST likely cause of the problem?
Question 4
A company develops a web application that relies on a custom library available only for a specific Linux distribution. They want to deploy the application in the cloud with minimal administrative overhead, but they need full control over the software stack, including the ability to install the custom library and configure the web server. Which cloud service model BEST meets these requirements?
Question 5
A company has a legacy virtual machine running on a deprecated hypervisor (Hyper-V). They want to migrate this VM to a new hypervisor (VMware vSphere) hosted in a private cloud while preserving the VM's configuration, installed applications, and data. The migration must be performed with minimal downtime. Which of the following methods is MOST appropriate?
Question 6
A company hosts a critical database on a virtual machine in a public cloud. The database requires persistent storage that must be retained even if the VM is terminated. The storage must also be accessible from multiple VMs simultaneously for a future high-availability configuration. Which type of cloud storage BEST meets these requirements?
FAQ
Questions learners often ask
What does this 220-1101 question test?
Access ports place end devices into a single VLAN.
What is the correct answer to this question?
The correct answer is: The switch port is configured for a different VLAN — Link lights indicate physical layer (Layer 1) connectivity is established. Since the workstation has a valid IP address, it likely received it from DHCP. However, if the switch port is assigned to a different VLAN than the subnet of that IP address, the workstation will be unable to communicate with devices on other VLANs, including the default gateway, even though Layer 1 is up. The technician should verify the VLAN configuration on the switch port.
What should I do if I get this 220-1101 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
Discussion
Loading comments…
Sign in to join the discussion.