220-1102 Practice Question: A technician is supporting a clinic workstation
This 220-1102 practice question tests your understanding of a technician is supporting a clinic workstation. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. A key principle to apply: task Manager's 'Startup' tab lists programs that launch with Windows.. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A technician is supporting a clinic workstation. The immediate goal is to reduce slow sign-in caused by unnecessary launch items. Which tool, control, or procedure is the best fit?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Best answer
startup app review in Task Manager
startup app review in Task Manager directly supports the stated troubleshooting, security, or operational goal.
Distractor review
System Restore
System Restore is useful for reversing certain Windows changes but is not the best fit for this specific goal.
Distractor review
Local Users and Groups
Local user management does not directly address the stated issue.
Distractor review
Event Viewer
Event Viewer is useful for logs, but this scenario requires a different primary tool or control.
Answer analysis
Why the other options are wrong
Understanding why incorrect options are tempting is as important as knowing the correct answer.
- ✗
System Restore
System Restore is useful for reversing certain Windows changes but is not the best fit for this specific goal.
- ✗
Local Users and Groups
Local user management does not directly address the stated issue.
- ✗
Event Viewer
Event Viewer is useful for logs, but this scenario requires a different primary tool or control.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Candidates might be tempted by System Restore if they think of 'fixing' a slow system, but it's too broad for this specific, targeted issue.
Technical deep dive
How to think about this question
The Task Manager's 'Startup' tab (or 'Startup apps' in newer Windows versions) provides a direct and efficient interface for managing applications that launch automatically when a user signs in. Each entry lists the application, its publisher, and its 'Startup impact,' which helps identify resource-intensive programs contributing to slow sign-in times. By disabling unnecessary startup items, the operating system has fewer processes to load and initialize, freeing up CPU, RAM, and disk I/O resources during the boot sequence and user login. This directly addresses the problem of 'slow sign-in caused by unnecessary launch items' by preventing those applications from running until explicitly launched by the user, thereby improving system responsiveness and reducing the time it takes for the desktop to become fully usable. In contrast, System Restore is designed to revert the system to a previous state, primarily for recovering from major system changes or driver issues, not for fine-tuning startup performance. While it might indirectly affect startup items if a restore point predates their installation, it's an overly broad and potentially disruptive solution for this specific problem. Local Users and Groups is for managing user accounts and their permissions, which has no direct bearing on application startup behavior. Event Viewer is a logging tool for diagnosing system issues by reviewing events, but it doesn't offer a mechanism to modify system behavior like disabling startup applications; it would only show logs related to application crashes or startup failures, not provide a control to prevent them from launching.
KKey Concepts to Remember
- Task Manager's 'Startup' tab lists programs that launch with Windows.
- Users can disable startup apps to improve sign-in speed and system performance.
- Startup impact helps identify resource-intensive applications.
- Disabling an app prevents it from running automatically, but it can still be launched manually.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Task Manager's 'Startup' tab lists programs that launch with Windows.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A change advisory board (CAB) approved a standard change to update antivirus definitions on all servers. The technician completes the update on a file server and verifies the server is functioning normally. According to change management best practices, what documentation should the technician complete?
Question 2
A company's change management policy requires all server changes to be approved by the Change Advisory Board (CAB). A technician discovers that a critical database server's operating system needs a security patch to comply with a new regulatory requirement that takes effect in one week. The patch has a known risk of causing service downtime. The next scheduled CAB meeting is in two weeks. What should the technician do FIRST?
Question 3
A company is implementing a bring-your-own-device (BYOD) policy and needs to ensure that corporate data on employee mobile devices is protected. Which of the following is the MOST important technical control to implement?
Question 4
A company requires employees to present both a smart card and a PIN to log into their workstations. Which authentication principle is being implemented?
Question 5
A company requires all Windows 10 workstations to be able to join an Active Directory domain. Which edition of Windows 10 must be installed on these workstations?
Question 6
A company wants to allow employees to securely access internal resources from home via the internet. Which method provides the highest level of security for remote desktop connections?
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FAQ
Questions learners often ask
What does this 220-1102 question test?
Task Manager's 'Startup' tab lists programs that launch with Windows.
What is the correct answer to this question?
The correct answer is: startup app review in Task Manager — The scenario tests selecting the most relevant support tool rather than choosing a generic Windows utility.
What should I do if I get this 220-1102 question wrong?
Review task Manager's 'Startup' tab lists programs that launch with Windows., then practise related 220-1102 questions on the same topic to reinforce the concept.
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More 220-1102 practice questions
- A change advisory board (CAB) approved a standard change to update antivirus definitions on all servers. The technician…
- A company's change management policy requires all server changes to be approved by the Change Advisory Board (CAB). A te…
- A company is implementing a bring-your-own-device (BYOD) policy and needs to ensure that corporate data on employee mobi…
- A company requires employees to present both a smart card and a PIN to log into their workstations. Which authentication…
- A company requires all Windows 10 workstations to be able to join an Active Directory domain. Which edition of Windows 1…
- A company wants to allow employees to securely access internal resources from home via the internet. Which method provid…
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