Question 816 of 1,000
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220-1102 Practice Question: A technician is documenting a change that…

This 220-1102 practice question tests your understanding of a technician is documenting a change that…. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

A technician is documenting a change that replaced a failed network switch. The change was approved as an emergency change due to critical network outage. After the replacement, the network is restored. According to change management best practices, what documentation step should the technician complete within a specified timeframe?

Question 1hardmultiple choice
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A technician is documenting a change that replaced a failed network switch. The change was approved as an emergency change due to critical network outage. After the replacement, the network is restored. According to change management best practices, what documentation step should the technician complete within a specified timeframe?

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Best answer

Submit a post-implementation review report to the CAB

PIR is essential for emergency changes to ensure accountability and continuous improvement.

B

Distractor review

Close the change request immediately

Closing without review violates change management processes for emergency changes.

C

Distractor review

Update the asset management database with the new switch

While important, it is not the primary documentation step required for an emergency change.

D

Distractor review

Provide training to users on the new switch

Training is an operational task, not a change management documentation requirement.

Answer analysis

Why the other options are wrong

Understanding why incorrect options are tempting is as important as knowing the correct answer.

  • Close the change request immediately

    Closing without review violates change management processes for emergency changes.

  • Update the asset management database with the new switch

    While important, it is not the primary documentation step required for an emergency change.

  • Provide training to users on the new switch

    Training is an operational task, not a change management documentation requirement.

Common exam trap

Common exam trap: NAT rules depend on direction and matching traffic

NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.

Technical deep dive

How to think about this question

NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.

KKey Concepts to Remember

  • Static NAT maps one inside address to one outside address.
  • PAT allows many inside hosts to share one public address using ports.
  • Inside local and inside global describe the private and translated addresses.
  • NAT ACLs identify traffic for translation, not always security filtering.

TExam Day Tips

  • Identify inside and outside interfaces first.
  • Check whether the scenario needs static NAT, dynamic NAT or PAT.
  • Do not confuse NAT matching ACLs with normal packet-filtering intent.

Key takeaway

NAT direction and interface roles matter as much as the IP address mapping. Inside/outside designation controls which traffic is translated.

Related practice questions

Related 220-1102 practice-question pages

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More questions from this exam

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Question 1

A change advisory board (CAB) approved a standard change to update antivirus definitions on all servers. The technician completes the update on a file server and verifies the server is functioning normally. According to change management best practices, what documentation should the technician complete?

Question 2

A company's change management policy requires all server changes to be approved by the Change Advisory Board (CAB). A technician discovers that a critical database server's operating system needs a security patch to comply with a new regulatory requirement that takes effect in one week. The patch has a known risk of causing service downtime. The next scheduled CAB meeting is in two weeks. What should the technician do FIRST?

Question 3

A company is implementing a bring-your-own-device (BYOD) policy and needs to ensure that corporate data on employee mobile devices is protected. Which of the following is the MOST important technical control to implement?

Question 4

A company requires employees to present both a smart card and a PIN to log into their workstations. Which authentication principle is being implemented?

Question 5

A company requires all Windows 10 workstations to be able to join an Active Directory domain. Which edition of Windows 10 must be installed on these workstations?

Question 6

A company wants to allow employees to securely access internal resources from home via the internet. Which method provides the highest level of security for remote desktop connections?

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FAQ

Questions learners often ask

What does this 220-1102 question test?

Static NAT maps one inside address to one outside address.

What is the correct answer to this question?

The correct answer is: Submit a post-implementation review report to the CAB — Emergency changes bypass some normal CAB approval steps but require a post-implementation review (PIR) to document the actions taken, the root cause, and lessons learned. This review is typically submitted to the CAB within a designated period (e.g., 7 days). Simply closing the request is insufficient without review. Updating the asset database is good practice but not the primary requirement. User training is not typically part of change documentation.

What should I do if I get this 220-1102 question wrong?

Review the four NAT address types (inside local, inside global, outside local, outside global), PAT port overload, and static vs dynamic NAT use cases. Then practise related 220-1102 NAT questions on configuration and troubleshooting.

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