220-1102 Practice Question: That after installing a new graphics card driver,…

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

Answer analysis

Why the other options are wrong

Understanding why incorrect options are tempting is as important as knowing the correct answer.

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  Event Viewer

  Event Viewer can log crashes and errors, but it does not actively test drivers to isolate issues. It is more reactive than proactive.

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  System Configuration (msconfig)

  Msconfig can disable startup items and services in selective startup, but it does not specifically test drivers and may require trial and error.

• ✗

  Device Manager

  Device Manager allows viewing and updating driver properties, but it cannot test or stress drivers to find the cause of crashes.

Technical deep dive

How to think about this question

Driver Verifier is a powerful diagnostic tool built into Windows that specifically targets and stress-tests drivers to uncover issues that might lead to system instability, such as the IRQL_NOT_LESS_OR_EQUAL blue screen error described. When enabled, Driver Verifier monitors the behavior of selected drivers, subjecting them to various tests, including memory allocation checks, I/O verification, and security checks. If a driver violates any of these rules or attempts an illegal operation, Driver Verifier will intentionally crash the system with a specific bug check code (often DRIVER_VERIFIER_DETECTED_VIOLATION) and provide detailed information in the crash dump, pointing directly to the offending driver. This proactive testing mechanism is precisely what's needed in this scenario, where a newly installed graphics card driver is suspected of causing immediate boot-time crashes, and the system is stable in Safe Mode, allowing Driver Verifier to be configured. In contrast, while Event Viewer would log the IRQL_NOT_LESS_OR_EQUAL error, it wouldn't actively isolate the driver; it merely records the symptom. System Configuration (msconfig) allows for disabling services and startup items, which could be used in a laborious process of elimination, but it lacks the direct driver-testing capabilities of Driver Verifier. It would require disabling groups of services or drivers and rebooting repeatedly, which is inefficient and less precise. Device Manager is excellent for managing driver installations, updates, and rollbacks, but it does not have any functionality to stress-test drivers or intentionally provoke errors to identify a faulty one. The ability to boot into Safe Mode is crucial here, as it allows the technician to enable Driver Verifier without the problematic driver loading, ensuring the tool can be configured before the system crashes again in normal mode.

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