hardMultiple Choice
220-1102 Practice Question: That Windows automatically installs a generic…
A user reports that Windows automatically installs a generic driver for a new graphics card that causes display issues. You need to change Windows settings to prevent automatic driver downloads from Windows Update. Which Control Panel tool allows you to change this behavior?
⚠ Common exam trap
220-1202 often tests the confusion between Device Manager (per-device driver management) and Device Installation Settings (global automatic driver download control), so candidates who pick A miss the global setting.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
System > Advanced system settings > Hardware > Device Installation Settings
Windows provides Device Installation Settings under System > Advanced system settings > Hardware, where you can control whether Windows automatically downloads manufacturer apps and custom icons for devices. Changing this setting to 'No' prevents Windows Update from automatically installing drivers, allowing you to install the correct graphics driver manually. This is the Control Panel tool that governs automatic driver downloads.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Device Manager
Why it's wrong here
Device Manager manages installed hardware and driver rollback or update, but it exposes no setting to stop Windows Update from fetching drivers. It is tempting because it is the natural place to fix a faulty graphics driver, and it would be correct if the task were updating, rolling back, or disabling a specific device rather than changing Windows Update download behaviour.
- ✓
System > Advanced system settings > Hardware > Device Installation Settings
Why this is correct
Device Installation Settings controls whether Windows Update may fetch manufacturer drivers and device metadata automatically. Selecting "No" stops generic driver packages being offered for new hardware, directly satisfying the requirement to prevent automatic driver downloads. This is the only Control Panel path exposing that Windows Update driver-supply policy, so it resolves the display issues caused by the unwanted generic graphics driver.
- ✗
Programs and Features > Turn Windows features on or off
Why it's wrong here
That dialog toggles optional Windows components such as .NET or Hyper-V; it holds no driver-update setting. It is tempting because it is the Control Panel location for enabling and disabling Windows features, which is the right tool when a required component is missing rather than when updates must be suppressed.
- ✗
Administrative Tools > Services
Why it's wrong here
Services manages Windows service startup and dependencies, not driver installation policy; the setting lives under System > Device Installation Settings. Services is tempting because it controls background components, and stopping Windows Update there appears to block driver delivery, but that disables patching rather than the driver-download preference.
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DISM Tool for Windows Repair
Key term
Control Panel
Control Panel is a central graphical interface in Windows operating systems used to configure system settings, manage hardware, and control user preferences.
Key term
Windows
Windows is a family of operating systems developed by Microsoft that manages computer hardware and software, providing a graphical user interface for users to interact with their devices.
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Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official CompTIA exam blueprint
This 220-1202 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1202 exam.