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220-1102 Practice Question: A technician is configuring a new server and…
A technician is configuring a new server and follows a documented standard operating procedure (SOP). After completion, the technician realizes the SOP is outdated and omits a critical security setting. What should the technician do?
⚠ Common exam trap
Test-takers frequently think following the SOP exactly is always correct, but CompTIA A+ tests the principle that security and risk mitigation override strict adherence to outdated documentation when a known vulnerability is identified.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Apply the missing setting and update the SOP to include it.
The technician discovered a security gap in the SOP that could leave the server vulnerable. The proper action is to immediately apply the missing critical security setting to protect the server, then update the SOP to reflect the correct procedure. This aligns with change management best practices where security findings take precedence over outdated documentation, and the SOP must be corrected to prevent future misconfigurations.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Apply the missing setting and update the SOP to include it.
Why this is correct
Applying the missing setting corrects the security issue, and updating the SOP ensures the documentation is accurate for future use.
- ✗
Ignore the missing setting since the SOP was followed.
Why it's wrong here
Ignoring a critical security setting leaves the server vulnerable and is not acceptable, even if the SOP was followed.
- ✗
Submit a change request to update the SOP without applying the setting.
Why it's wrong here
Submitting a change request without fixing the current server leaves it exposed; the setting should be applied immediately.
- ✗
Revert the server configuration and wait for an updated SOP.
Why it's wrong here
Reverting the configuration is unnecessary and delays the server deployment; the technician can apply the setting and update the SOP concurrently.
Go deeper
Related to this question
Learn chapter
Windows Security Features
Key term
Security
Security in IT is the practice of protecting systems, networks, and data from unauthorized access, damage, or theft.
Key term
Change management
Change management is the structured process of planning, approving, implementing, and reviewing changes to IT systems to minimize risk and disruption.
About these practice questions
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This 220-1202 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1202 exam.