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220-1201 Practice Question: After installing a new graphics card, a user's…

After installing a new graphics card, a user's display shows distorted colors and random artifacts during boot. The system POSTs successfully. Which of the following is the most likely cause?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The power supply unit is insufficient for the new card

Artifacts and color distortion after a new GPU install typically point to insufficient power delivery or a faulty card. Since the system POSTs, it's not a complete failure but likely a power or driver issue. The correct answer highlights that the power supply may not meet the card's requirements, causing instability.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The monitor is incompatible with the new card

    Why it's wrong here

    Monitor incompatibility with a new graphics card is exceptionally rare because modern display interfaces like HDMI, DisplayPort, and DVI are highly standardized. If a monitor has the correct physical port and the graphics card outputs to it, fundamental incompatibility causing persistent visual artifacts is highly unlikely. Artifacts typically indicate a problem with the signal generation by the GPU or its power, not a basic inability of the monitor to interpret a standard signal.

  • The graphics card driver is outdated

    Why it's wrong here

    Graphics card drivers are software components that load after the operating system has started, well past the initial boot sequence and Power-On Self-Test (POST). If visual artifacts or display issues are present immediately upon powering on the system, even before the OS loads or the driver initializes, it strongly indicates a hardware problem with the GPU itself, its power delivery, or the connection, rather than an outdated or corrupt software driver.

  • The power supply unit is insufficient for the new card

    Why this is correct

    Modern graphics cards are often the most power-hungry component in a computer system, requiring substantial wattage, particularly from the power supply unit's (PSU) 12V rail. If the PSU cannot consistently deliver the required power, especially under the load of the new GPU, the card will operate unstably. This instability manifests as visual artifacts, color distortion, freezing, or system crashes, as the GPU's processing units and memory receive insufficient or fluctuating power, leading to rendering errors.

  • The display cable is loose

    Why it's wrong here

    A loose or improperly seated display cable (e.g., HDMI, DisplayPort, DVI) typically results in a complete loss of signal, a flickering screen, intermittent blackouts, or a "no signal" message on the monitor. While a severely damaged cable could introduce noise, a simple loose connection is more likely to disrupt the entire digital or analog signal flow, leading to a lack of display or sporadic disconnections, rather than consistent, distorted visual artifacts across the screen.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This 220-1201 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1201 exam.