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220-1201 Practice Question: A user wants to print a high-resolution photo on…

A user wants to print a high-resolution photo on glossy paper using an inkjet printer. After printing, the colors appear washed out and the photo has a grainy appearance. The printer is set to 'normal' quality and 'plain paper' in the driver. What should the technician change to improve the output?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Change the paper type to 'glossy photo paper' and the print quality to 'best' or 'photo'.

For high-quality photo prints on glossy paper, the driver must be set to 'photo' or 'best' quality and the paper type to 'glossy' or 'photo paper'. This optimizes ink droplet size and drying time. The default 'normal' and 'plain paper' settings use less ink and different halftoning, causing washed-out, grainy results.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Change the paper type to 'glossy photo paper' and the print quality to 'best' or 'photo'.

    Why this is correct

    Selecting 'glossy photo paper' in the printer driver informs the printer about the media's non-absorbent surface, prompting it to adjust ink droplet size, ink density, and drying time. Concurrently, choosing 'best' or 'photo' quality increases the print resolution (DPI) and the number of print head passes, ensuring finer detail and smoother color transitions essential for a high-resolution photographic output. These combined settings optimize ink application and paper handling for superior image fidelity.

  • Replace the ink cartridges with high-yield cartridges.

    Why it's wrong here

    High-yield ink cartridges are designed solely to contain a larger volume of ink, extending the operational period before replacement is necessary. They do not, however, alter the printer's fundamental operational parameters, such as print resolution, ink droplet size, or the specific ink deposition patterns required for achieving high-quality photographic output on specialized media. The quantity of ink does not influence the print driver's quality settings.

  • Calibrate the printer using the built-in utility.

    Why it's wrong here

    Printer calibration utilities primarily focus on ensuring accurate color reproduction and precise print head alignment, which prevents issues like banding or color shifts. While important for consistent output, calibration does not instruct the printer to change its fundamental print mode for glossy media or increase the print resolution. It corrects existing inconsistencies rather than configuring the printer for a specific high-quality output type.

  • Use a different brand of glossy paper.

    Why it's wrong here

    While the quality of photo paper can vary between brands, the primary factor for achieving a high-resolution print is the printer's configuration through its driver settings. The printer needs explicit instructions, via the 'paper type' setting, to adjust its ink application and drying processes for glossy surfaces. Without these crucial driver settings, even premium-brand glossy paper will not yield optimal photographic results, as the printer will not apply ink appropriately.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This 220-1201 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1201 exam.