220-1201 Practice Question: A user tries to scan a document to a network…

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

• ✗

  The printer's IP address has changed.

  Why it's wrong here

  If the printer's IP address changed, it would likely lose its ability to communicate on the network effectively, or its configured destination for scanning would become unreachable if it relies on a static IP for the destination that is now incorrect. This scenario typically results in network connectivity errors such as "Network path not found," "Host unreachable," or a general communication failure, as the printer cannot establish a connection to the target server. An "Access Denied" error, however, indicates that a connection was successfully made to the destination, but the subsequent action was unauthorized.

• ✗

  The network folder share name has a typo.

  Why it's wrong here

  A typo in the network folder's share name would prevent the printer from locating the specified resource on the network. When the printer attempts to connect to a non-existent share path, the operating system hosting the shared folder would respond with an error indicating that the "Path not found" or "Share not found." This differs from "Access Denied," which signifies that the path was successfully identified and reached, but the user account lacked the necessary permissions to perform the requested operation.

• ✓

  The user account used for scanning does not have write permissions to the folder.

  Why this is correct

  An "Access Denied" error is a definitive indication that the printer successfully established a network connection to the specified shared folder and attempted to write a file, but the credentials used (whether embedded in the printer's settings or implicitly passed) lacked the necessary authorization. This means the destination path is valid and reachable, but the associated user account does not possess the required share-level or NTFS write permissions on the target folder to complete the scan operation. Granting appropriate write permissions to this account would resolve the issue.

• ✗

  The printer's hard drive is full.

  Why it's wrong here

  If the printer's internal hard drive were full, it would typically generate an error message specific to its own storage, such as "Disk full," "Insufficient storage," or a similar internal system error. This condition would prevent the printer from temporarily storing scan data before transmission or performing other internal operations. However, an "Access Denied" error originates from the network destination server, indicating a permission-related issue with the target folder, not a storage problem on the scanning device itself.