easyMultiple ChoiceObjective-mapped
220-1201 Practice Question: A user complains that their wireless connection…
A user complains that their wireless connection drops frequently, but only when they are in the conference room. Other areas of the office have stable connections. What is the most likely cause?
⚠ Common exam trap
CompTIA often tests the distinction between a localized environmental issue and a device or network-wide fault, tempting candidates to choose 'overloaded AP' because it sounds plausible, but the key clue is the problem's confinement to one room.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The conference room has thick walls or electronic interference that weakens the signal.
The issue is location-specific: the connection drops only in the conference room, while other areas are stable. This strongly points to a local environmental factor, such as thick walls (e.g., concrete or metal) that attenuate the 2.4 GHz or 5 GHz signal, or electronic interference from devices like projectors, fluorescent lights, or microwave ovens. A faulty adapter or overloaded AP would cause problems everywhere, not just in one room.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The user's laptop has a faulty wireless adapter.
Why it's wrong here
If the adapter were faulty, the issue would occur everywhere, not just in the conference room.
- ✗
The access point is overloaded with too many connections.
Why it's wrong here
An overloaded AP would affect all users, not just one room. The issue is location-specific.
- ✓
The conference room has thick walls or electronic interference that weakens the signal.
Why this is correct
Correct. Physical obstructions like concrete or metal, or interference from electronics, can cause signal degradation in specific areas.
- ✗
The access point's firmware is outdated.
Why it's wrong here
Outdated firmware would cause issues throughout the coverage area, not just in one room.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This 220-1201 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1201 exam.