This 220-1201 practice question tests your understanding of ip addressing. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A technician is troubleshooting a network where a user cannot access a web server at 10.0.0.50. The user's workstation has an IP of 10.0.0.25 with a subnet mask of 255.255.255.0. The technician pings 10.0.0.50 and gets a reply, but the web page does not load. What should the technician check next?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Check if the web server's firewall is blocking HTTP/HTTPS traffic.
Since ping succeeds, Layer 3 connectivity (IP) is working. The issue is likely at Layer 4 (transport) or above, such as a firewall blocking the web port (80/443) or a misconfigured web server.
Key principle: Count usable hosts — not total addresses — and remember that the network and broadcast addresses are not available to hosts in standard IPv4 subnets.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Verify the default gateway on the workstation.
Why it's wrong here
Incorrect. The default gateway is not needed for local subnet communication, and ping already works.
✓
Check if the web server's firewall is blocking HTTP/HTTPS traffic.
Why this is correct
Correct. A firewall can block specific ports while allowing ICMP (ping), so checking port access is appropriate.
Change the workstation's IP address to a different subnet.
Why it's wrong here
Incorrect. Changing the subnet would break connectivity, not fix it.
✗
Replace the network cable between the workstation and switch.
Why it's wrong here
Incorrect. A physical cable issue would likely cause ping to fail as well.
Common exam traps
Common exam trap: usable hosts are not the same as total addresses
Subnetting questions often tempt you into counting all addresses. In normal IPv4 subnets, the network and broadcast addresses are not usable host addresses.
Detailed technical explanation
How to think about this question
Subnetting questions test whether you can identify the network, broadcast address, usable range, mask and correct subnet. Slow down enough to calculate the block size correctly.
KKey Concepts to Remember
CIDR notation defines the prefix length.
Block size helps identify subnet boundaries.
Network and broadcast addresses are not usable hosts in normal IPv4 subnets.
The required host count determines the smallest suitable subnet.
TExam Day Tips
→Write the block size before choosing the subnet.
→Check whether the question asks for hosts, subnets or a specific address range.
→Do not confuse /24, /25, /26 and /27 host counts.
Key takeaway
Count usable hosts — not total addresses — and remember that the network and broadcast addresses are not available to hosts in standard IPv4 subnets.
Real-world example
How this comes up in practice
A network engineer segments a warehouse floor into three subnets: 20 scanners, 5 printers, and 2 management hosts. Picking the wrong mask wastes addresses or leaves too few usable hosts. Exam questions test whether you can apply CIDR notation, calculate block size, and identify the correct usable-host range for a given prefix.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this 220-1201 question in full detail.
Review block sizes, usable host formulas (2^n − 2), and how to find network and broadcast addresses for /24 through /30. Then practise related 220-1201 subnetting questions on CIDR, address ranges, and subnet selection.
IP Addressing — This question tests IP Addressing — CIDR notation defines the prefix length..
What is the correct answer to this question?
The correct answer is: Check if the web server's firewall is blocking HTTP/HTTPS traffic. — Since ping succeeds, Layer 3 connectivity (IP) is working. The issue is likely at Layer 4 (transport) or above, such as a firewall blocking the web port (80/443) or a misconfigured web server.
What should I do if I get this 220-1201 question wrong?
Review block sizes, usable host formulas (2^n − 2), and how to find network and broadcast addresses for /24 through /30. Then practise related 220-1201 subnetting questions on CIDR, address ranges, and subnet selection.
What is the key concept behind this question?
CIDR notation defines the prefix length.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
This 220-1201 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1201 exam.
Question Discussion
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
Sign in to join the discussion.