- A
Enable write caching on the SSD in Device Manager.
Why wrong: Write caching is already enabled by default on most SSDs. Enabling it will not free up space or improve performance when the drive is nearly full.
- B
Move the user's Documents, Pictures, and other personal folders to the D: drive.
Moving personal folders to the D: drive frees up significant space on the C: drive. This allows the SSD to have more free space for wear leveling and garbage collection, restoring performance.
- C
Defragment the C: drive to consolidate free space.
Why wrong: Defragmenting an SSD is unnecessary and can reduce its lifespan. SSDs do not benefit from defragmentation; instead, TRIM is used. Also, defragmentation does not free up space.
- D
Disable the page file on the C: drive.
Why wrong: Disabling the page file can free up some space, but it may cause system instability or out-of-memory errors. It is not a recommended solution for freeing up space on a nearly full SSD.
220-1101 Storage Devices Practice Question
This 220-1201 practice question tests your understanding of storage devices. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A technician is troubleshooting a desktop that has a 256GB SATA SSD (C:) and a 1TB SATA HDD (D:). The user reports that the system is running very slowly, and the C: drive is nearly full. The technician runs a disk cleanup and removes temporary files, but the C: drive still has only 5GB free. What should the technician do to resolve the performance issue without replacing the SSD?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Move the user's Documents, Pictures, and other personal folders to the D: drive.
This question tests understanding of SSD performance degradation due to low free space. SSDs need free space for wear leveling and garbage collection. When an SSD is nearly full, performance drops significantly. The best solution is to move user data and large files to the D: drive to free up space on the C: drive.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Enable write caching on the SSD in Device Manager.
Why it's wrong here
Write caching is already enabled by default on most SSDs. Enabling it will not free up space or improve performance when the drive is nearly full.
- ✓
Move the user's Documents, Pictures, and other personal folders to the D: drive.
Why this is correct
Moving personal folders to the D: drive frees up significant space on the C: drive. This allows the SSD to have more free space for wear leveling and garbage collection, restoring performance.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Defragment the C: drive to consolidate free space.
Why it's wrong here
Defragmenting an SSD is unnecessary and can reduce its lifespan. SSDs do not benefit from defragmentation; instead, TRIM is used. Also, defragmentation does not free up space.
- ✗
Disable the page file on the C: drive.
Why it's wrong here
Disabling the page file can free up some space, but it may cause system instability or out-of-memory errors. It is not a recommended solution for freeing up space on a nearly full SSD.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the 220-1201 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which 220-1201 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
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Storage Devices — study guide chapter
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Storage Devices practice questions
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FAQ
Questions learners often ask
What does this 220-1201 question test?
Storage Devices — This question tests Storage Devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Move the user's Documents, Pictures, and other personal folders to the D: drive. — This question tests understanding of SSD performance degradation due to low free space. SSDs need free space for wear leveling and garbage collection. When an SSD is nearly full, performance drops significantly. The best solution is to move user data and large files to the D: drive to free up space on the C: drive.
What should I do if I get this 220-1201 question wrong?
Identify which 220-1201 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jun 18, 2026
This 220-1201 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1201 exam.
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