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220-1201 Practice Question: A technician is setting up a new Android tablet…

A technician is setting up a new Android tablet for a warehouse worker who uses a barcode scanner app that requires constant Wi-Fi. The warehouse has multiple access points with the same SSID. The tablet frequently disconnects and reconnects as the worker moves around. What should the technician configure to improve connectivity?

⚠ Common exam trap

The 220-1201 exam often tests the misconception that static IP addresses or disabling other radios solve roaming issues, when the real solution is adjusting the client's roaming aggressiveness to match the multi-AP environment.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Enable the 'Wi-Fi roaming' or 'aggressive handover' setting in the tablet's advanced Wi-Fi options.

Enabling 'Wi-Fi roaming' or 'aggressive handover' configures the tablet to actively scan for stronger access points and initiate a faster re-association when signal strength degrades. This setting reduces the disconnection/reconnection cycles common in multi-AP environments with the same SSID by triggering a proactive handoff before the current link is lost.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Set the tablet to use a static IP address.

    Why it's wrong here

    Setting a tablet to use a static IP address ensures it always obtains the same network address, which is beneficial for consistent network identification but entirely unrelated to how the device transitions between different Wi-Fi access points. Wi-Fi roaming, or handoff, is a Layer 2 process involving the reassociation of the client device with a new access point, while IP address assignment occurs at Layer 3. Therefore, configuring a static IP address does not influence the efficiency or frequency of these Layer 2 roaming events.

  • Disable the tablet's Bluetooth radio.

    Why it's wrong here

    While Bluetooth operates in the 2.4 GHz band and can potentially interfere with Wi-Fi signals, leading to degraded performance or occasional drops, it is not the primary cause of frequent disconnects specifically during movement between coverage areas. Such symptoms typically indicate an issue with the device's ability to efficiently roam or hand off between access points. Disabling Bluetooth might mitigate some interference, but it does not address the core mechanism of client-side roaming decisions.

  • Configure the tablet to prefer the 2.4 GHz band over 5 GHz.

    Why it's wrong here

    Configuring a tablet to prefer the 2.4 GHz band over 5 GHz might offer better range and penetration through obstacles, potentially reducing the *number* of handoffs required by maintaining a connection to a more distant access point. However, this setting does not *improve* the actual handoff process itself. In fact, in congested 2.4 GHz environments, performance might suffer, and the device could cling to a weak 2.4 GHz signal longer, exacerbating roaming issues rather than resolving them.

  • Enable the 'Wi-Fi roaming' or 'aggressive handover' setting in the tablet's advanced Wi-Fi options.

    Why this is correct

    Enabling 'Wi-Fi roaming' or 'aggressive handover' in a tablet's advanced Wi-Fi settings directly influences the device's threshold for initiating a reassociation with a different access point. This setting prompts the client to proactively scan for and connect to a stronger AP sooner, even if the current signal is still marginally usable but weakening. By making the device more aggressive in switching, it minimizes the time spent on a weak signal, thereby preventing complete disconnects as the user moves between different access point coverage areas.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This 220-1201 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1201 exam.