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220-1201 Practice Question: A technician is setting up a kiosk mode on an…
A technician is setting up a kiosk mode on an Android tablet for a retail display. The tablet will run a single app that customers use to browse products. After enabling kiosk mode via a third-party app, the tablet reboots and the kiosk app does not start automatically. What should the technician verify?
⚠ Common exam trap
The 220-1201 exam often tests the misconception that simply enabling kiosk mode via a third-party app is enough, without understanding that Android requires the app to be set as the default home screen to survive a reboot.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The kiosk app is set as the default home screen app.
When kiosk mode is enabled on Android, the device must designate the kiosk app as the default home screen app. This ensures that after a reboot, the Android launcher automatically starts the designated app instead of the system launcher. Without this setting, the tablet will boot to the default home screen, not the kiosk app.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The tablet is connected to Wi-Fi for app updates.
Why it's wrong here
While Wi-Fi connectivity is crucial for downloading application updates, syncing data, or accessing network-dependent features, it does not directly govern whether a specific application is designated to launch automatically upon device startup. The operating system's boot sequence and the configuration for the default home screen app are independent of the network status at the moment of boot. Therefore, a lack of Wi-Fi would only prevent updates or network-reliant app functions, not its initial execution as the default launcher.
- ✓
The kiosk app is set as the default home screen app.
Why this is correct
Setting the kiosk application as the default home screen app, also known as the default launcher, is the fundamental configuration required to achieve true kiosk mode functionality. This ensures that when the tablet boots up, the operating system bypasses the standard user interface and immediately loads the specified application. This action prevents access to other device functions and maintains the dedicated purpose of the kiosk, making it the primary interface the user interacts with from startup.
- ✗
The tablet's battery is fully charged.
Why it's wrong here
The tablet's battery charge level primarily dictates the device's operational duration and whether it can power on and remain active without external power. However, the battery status has no bearing on the software configuration that determines which application should automatically launch as the default home screen upon a successful boot sequence. As long as there is sufficient power to initiate the operating system and run the device, the designated default app will attempt to launch regardless of the remaining charge percentage.
- ✗
The kiosk app is installed on the SD card.
Why it's wrong here
The physical location where an application's files are stored, whether on the device's internal storage or an external SD card, does not influence its ability to be set as the default home screen application or to auto-launch. The operating system references the application's package identifier and configuration settings, not its storage path, when determining which app to load as the default launcher. Therefore, moving the app to internal storage would not resolve an issue related to its auto-start behavior if it's not correctly configured as the default.
Go deeper
Related to this question
Learn chapter
Mobile Device Types and Features
Key term
Tablet
A tablet is a portable computing device with a touchscreen interface, typically larger than a smartphone but smaller than a laptop, used for browsing, media consumption, and light productivity tasks.
Key term
Android
Android is an open-source operating system used primarily on mobile devices like smartphones and tablets, developed by Google.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This 220-1201 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1201 exam.