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220-1201 Practice Question: A server administrator reports that a critical…

A server administrator reports that a critical server is unreachable from the network. The technician can ping the server's IP address from the local subnet but not from a remote subnet. Which command-line tool should be used to identify where packets are being dropped along the path?

⚠ Common exam trap

In CompTIA A+, the distinction between `tracert` (hop-by-hop path discovery) and `pathping` (which adds latency and packet loss statistics over multiple probes) is commonly tested. Candidates may choose `pathping` when the question simply asks for identifying where packets are dropped along the path.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

tracert

B is correct because `tracert` (or `traceroute` on Linux) uses ICMP Time Exceeded messages to map each hop along the path from source to destination. When a server is reachable locally but not from a remote subnet, `tracert` can pinpoint exactly which router is dropping packets, revealing a routing or firewall issue at that hop.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ping -t

    Why it's wrong here

    Ping with -t continuously tests reachability but does not show the path or identify where packets are lost.

  • tracert

    Why this is correct

    Tracert lists each hop along the route and can reveal which hop is failing, allowing the technician to isolate the problem to a specific router or firewall.

  • netstat -r

    Why it's wrong here

    Netstat -r displays the routing table, not the actual path packets take or where they are dropped.

  • pathping

    Why it's wrong here

    Pathping does trace the route and calculate packet loss per hop, but it takes longer to complete and is less commonly used for quick troubleshooting than tracert.

Visual reference

192.168.1.0 /24 256 addresses (254 usable) 192.168.1.0 /25 Subnet A 128 addr (126 usable) 192.168.1.128 /25 Subnet B 128 addr (126 usable) Borrowing 1 bit from host portion creates 2 subnets (/25)

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This 220-1201 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1201 exam.