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220-1201 Practice Question: A customer reports that their new Cat6a…

A customer reports that their new Cat6a installation passes a cable certifier test but the link only negotiates at 100 Mbps. The cable run is 90 meters and uses standard T568B terminations. What is the most likely cause of the speed limitation?

⚠ Common exam trap

Candidates often assume a passing certifier result guarantees full link speed, but the certifier tests the permanent link only, not the patch cables, so the issue is likely in the patch cords.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The patch cables are Cat5e instead of Cat6a.

The cable certifier passes because the physical layer (Cat6a cabling) meets specifications for signal integrity and crosstalk. However, if the patch cables connecting the equipment to the structured cabling are Cat5e, they may not support the higher frequencies required for 1000BASE-T (up to 100 MHz for Cat5e vs. 500 MHz for Cat6a). This can cause the link to fall back to 100BASE-TX, which operates at lower frequencies and is more tolerant of the reduced performance of Cat5e patch cables.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The cable run exceeds the maximum length for Cat6a.

    Why it's wrong here

    Cat6a cabling is specifically engineered to support 10 Gigabit Ethernet (10GBASE-T) over distances up to 100 meters (328 feet). If the cable run were, for instance, 90 meters, it would be well within this specified maximum length, ensuring full performance. A professional cable certifier, which the question states the installation "passes," would rigorously verify the cable's length and signal integrity against the Cat6a standard. Therefore, exceeding the maximum length is not the cause of a speed issue if the installation has already passed certification.

  • The switch port is configured for 100 Mbps only.

    Why it's wrong here

    While a switch port misconfiguration could indeed limit a network connection to 100 Mbps, this scenario is less likely to be the primary issue when a new Cat6a installation has passed certification. A cable certifier tests the physical characteristics of the cable itself, such as wire map, attenuation, and crosstalk, ensuring it meets Cat6a standards for 10 Gbps. It does not test or validate active network device configurations, making a physical layer component mismatch a more direct explanation for a speed bottleneck after a successful cable test.

  • The patch cables are Cat5e instead of Cat6a.

    Why this is correct

    Network performance is fundamentally dictated by the weakest link in the entire transmission chain. Even if the permanent Cat6a cabling infrastructure is certified for 10 Gigabit Ethernet, connecting devices with lower-grade Cat5e patch cables will create a significant bottleneck. Cat5e is typically rated for 1 Gigabit Ethernet (1000BASE-T) over its full length, and often only 100 Mbps (100BASE-TX) in certain scenarios or with degraded performance. This mismatch would limit the entire link's speed to the capabilities of the Cat5e patch cable, preventing the 10 Gbps potential of the Cat6a permanent link from being realized.

  • The cable is terminated in T568A instead of T568B.

    Why it's wrong here

    Both T568A and T568B are valid wiring standards for Ethernet cabling, differing only in the pin-out order of the orange and green wire pairs. As long as both ends of a straight-through cable are terminated using the same standard (either T568A-to-T568A or T568B-to-T568B), the cable will function correctly and support its rated speed. A certifier test would detect any wire map errors, including a mixed termination (e.g., T568A on one end, T568B on the other), which would result in a failed test, not a speed reduction on an installation that has already passed.

Quick reference

OSI Model Reference

LayerNamePDUKey Protocols / Devices
7ApplicationDataHTTP, HTTPS, DNS, SMTP, FTP, SSH
6PresentationDataTLS / SSL, JPEG, ASCII encoding
5SessionDataNetBIOS, RPC, SIP
4TransportSegment / DatagramTCP, UDP
3NetworkPacketIP, ICMP, OSPF — Routers
2Data LinkFrameEthernet, Wi-Fi, PPP — Switches, Bridges
1PhysicalBitsCables, NICs, Hubs, Repeaters

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

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