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220-1201 Practice Question: A customer reports that their laptop can connect…

A customer reports that their laptop can connect to the internet at home via Wi-Fi, but at a coffee shop it cannot connect to the guest network. They have not changed any settings. Which network type is most likely causing this issue?

⚠ Common exam trap

The trap for this question is that many candidates think a guest network is a WAN because it provides internet access, but the coffee shop's Wi-Fi is still a LAN, and the issue is with local network configuration.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Local Area Network (LAN)

(LAN) is correct because the coffee shop's guest network is a Local Area Network (LAN) that the laptop must join via Wi-Fi. Since the laptop works at home but not at the coffee shop, the issue is likely with the LAN configuration—such as a mismatched SSID, security type (e.g., WPA2 vs. WPA3), or IP address assignment (DHCP) on that specific LAN. The user's unchanged settings may not be compatible with the coffee shop's LAN setup.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Personal Area Network (PAN)

    Why it's wrong here

    A PAN is used for short-range connections like Bluetooth, not for Wi-Fi internet access.

  • Local Area Network (LAN)

    Why this is correct

    The coffee shop's guest Wi-Fi is a LAN that the laptop is trying to join; the issue is likely with that LAN's configuration, not the internet (WAN).

  • Wide Area Network (WAN)

    Why it's wrong here

    The WAN is the internet itself; the laptop can access the internet at home, so the WAN is not the problem.

  • Metropolitan Area Network (MAN)

    Why it's wrong here

    A MAN covers a city area and is not typically used for a single coffee shop's guest network.

Visual reference

Client DHCP Server 1 Discover (broadcast) 2 Offer (IP: 192.168.1.10) 3 Request (I accept) 4 Acknowledge (lease confirmed) DORA — the four-step DHCP lease process

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This 220-1201 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1201 exam.