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220-1201 Practice Question: A company's internal website is accessible by IP…

A company's internal website is accessible by IP address but not by its hostname. The website is hosted on a server with a static IP. Which service is most likely misconfigured?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

DNS

This question tests DNS resolution for internal resources. Access by IP works, so the server is reachable. The problem is name resolution, which points to a missing or incorrect DNS record for that hostname.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • DHCP

    Why it's wrong here

    DHCP (Dynamic Host Configuration Protocol) is responsible for dynamically assigning IP addresses, subnet masks, default gateways, and DNS server addresses to client devices on a network. While it provides the client with the address of the DNS server to use, DHCP itself does not perform the translation of a hostname into an IP address. Its primary role is network configuration and address management, not name resolution, making it unrelated to why a website is only accessible by its numerical IP.

  • NAT

    Why it's wrong here

    Network Address Translation (NAT) is a method of remapping one IP address space into another by modifying network address information in the IP header of packets while they are in transit. Its primary function is to allow multiple devices on a private network to share a single public IP address when accessing the internet, or to translate between different private IP ranges. NAT does not resolve hostnames to IP addresses; it only translates existing IP addresses, thus it cannot be the reason a hostname isn't working.

  • DNS

    Why this is correct

    The Domain Name System (DNS) is a hierarchical and decentralized naming system for computers, services, or other resources connected to the Internet or a private network. Its fundamental purpose is to translate human-readable domain names and hostnames, like 'internal.company.com', into numerical IP addresses, such as '192.168.1.10', which computers use to identify each other on a network. If a company's internal website is accessible by IP address but not by its hostname, it strongly indicates that the corresponding DNS record is either missing, incorrect, or inaccessible, preventing the name-to-IP resolution.

  • RADIUS

    Why it's wrong here

    Remote Authentication Dial-In User Service (RADIUS) is a networking protocol that provides centralized Authentication, Authorization, and Accounting (AAA) management for users connecting to a network service. It is commonly used for verifying user credentials when accessing Wi-Fi networks, VPNs, or dial-up connections, ensuring only authorized users gain access. RADIUS has no function in translating hostnames to IP addresses; its role is purely access control and security, making it irrelevant to the problem of name resolution.

Visual reference

Client Recursive Resolver Root DNS (13 root servers) TLD DNS (.com, .org, …) Authoritative example.com query IP addr answer

Quick reference

Common DNS Record Types

RecordPurposeExample
AIPv4 address mappingexample.com → 93.184.216.34
AAAAIPv6 address mappingexample.com → 2606:2800::1
CNAMEAlias to another hostnamewww → example.com
MXMail server for domainexample.com → mail.example.com (priority 10)
TXTText data (SPF, DKIM, verification)v=spf1 include:_spf.example.com ~all
NSAuthoritative name serversexample.com NS ns1.example.com
PTRReverse DNS (IP → hostname)34.216.184.93.in-addr.arpa → example.com
SOAZone authority recordPrimary NS, admin email, serial, TTL defaults

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This 220-1201 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1201 exam.