A company has a network with multiple VLANs. Users on VLAN 10 need to access a server on VLAN 20, but they cannot. The technician verifies that the switch ports are correctly assigned and the server is reachable from other VLANs. Which of the following is the MOST likely cause?
Inter-VLAN routing must be explicitly configured on a router or Layer 3 switch. If routing between VLAN 10 and VLAN 20 is not enabled, traffic cannot pass between them. The fact that other VLANs can reach the server suggests that routing works for those VLANs but not for VLAN 10. This is the most likely cause.
Why this answer
Inter-VLAN routing requires explicit configuration on a Layer 3 device. If VLAN 10 cannot reach VLAN 20 while other VLANs can, the routing between those specific VLANs is likely missing or misconfigured. This is the most probable cause given the symptoms.
Other options would cause broader connectivity issues.