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220-1201 Practice Question: After updating the firmware on a workstation, the…

After updating the firmware on a workstation, the system fails to boot and displays a 'Boot Device Not Found' error. The hard drive is detected in UEFI settings. What is the most likely cause?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The boot mode changed from Legacy to UEFI (or vice versa)

A firmware update can reset UEFI settings to defaults, including boot mode. If the drive was formatted for Legacy (CSM) but the system now defaults to UEFI, or vice versa, the bootloader won't be found. This tests understanding of boot mode compatibility.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The hard drive has failed due to the update

    Why it's wrong here

    A firmware update primarily affects the motherboard's basic input/output system and its integrated components, not the physical integrity or data on a storage drive. If the hard drive is still detected within the UEFI/BIOS setup utility, it indicates that the drive's controller and basic hardware are functional. A boot issue immediately after a firmware update is far more likely related to system configuration changes rather than a sudden, catastrophic hardware failure of the drive itself.

  • Secure Boot is blocking the bootloader

    Why it's wrong here

    Secure Boot is a security feature within UEFI that prevents unauthorized operating systems or bootloaders from loading during startup by verifying their digital signatures. If Secure Boot were blocking the bootloader, the system would typically display a specific error message indicating a "Secure Boot Violation" or "Invalid Signature," rather than simply failing to find a boot device. Furthermore, Secure Boot primarily affects unsigned bootloaders, which is less common for standard Windows installations.

  • The boot mode changed from Legacy to UEFI (or vice versa)

    Why this is correct

    Firmware updates often reset UEFI/BIOS settings to their default values, which can include the crucial boot mode setting. If the system was previously configured to boot in Legacy BIOS (CSM) mode with an MBR-partitioned drive and the firmware update defaults to UEFI mode, the system will fail to find a bootable operating system. Conversely, if a GPT-partitioned drive was set up for UEFI boot and the system reverts to Legacy mode, it also won't recognize the boot partition, leading to a boot failure.

  • The CMOS battery needs replacement

    Why it's wrong here

    The CMOS battery powers the real-time clock and retains UEFI/BIOS settings when the system is unplugged from power. While a dead CMOS battery can cause settings to revert to defaults, this issue typically manifests after the system has been powered off and unplugged for an extended period, not immediately following a firmware update. A firmware update itself is a controlled process that writes new settings, making a dead CMOS battery an unlikely immediate cause for a boot error.

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Same concept, more angles

1 more way this is tested on 220-1201

These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.

Variation 1. After replacing a motherboard, a technician installs Windows but the system will not boot from the SSD. The drive is detected in UEFI. The technician recalls the previous motherboard used Legacy BIOS. What is the most likely issue?

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  • A.The SSD is not getting power
  • B.The UEFI is set to UEFI mode but the drive uses MBR
  • C.Secure Boot is blocking the Windows bootloader
  • D.The CMOS battery is dead

Why B: If the new motherboard defaults to UEFI mode but the SSD was formatted with an MBR partition table (for Legacy), the system cannot boot. Changing to Legacy/CSM mode or reinstalling with GPT is needed. This tests understanding of partition table and boot mode compatibility.

JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This 220-1201 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1201 exam.