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220-1201 Practice Question: A technician is upgrading a workstation and…

A technician is upgrading a workstation and notices that the new CPU is not listed in the motherboard's supported CPU list. The motherboard uses an LGA 1200 socket. What is the most likely issue?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The motherboard's chipset does not support that CPU generation

CPU compatibility depends on both socket and chipset. Even with the correct socket, the chipset may not support the CPU's power delivery or microcode. This question tests deeper knowledge of motherboard-CPU compatibility beyond just the socket.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The CPU is physically too large for the socket

    Why it's wrong here

    If the CPU and motherboard share the same socket type, such as LGA 1200, the physical dimensions of the CPU package are standardized to fit that socket precisely. A CPU designed for a specific socket will physically align and seat correctly. Therefore, a CPU being "physically too large" is not a common issue when the socket types are identical; rather, it implies a mismatch in socket design itself, which is a different problem than a CPU from an unsupported generation.

  • The motherboard's chipset does not support that CPU generation

    Why this is correct

    Even if a CPU physically fits into a motherboard's socket, the motherboard's chipset must be specifically designed to support that CPU's generation. Newer CPU generations often introduce architectural changes, updated memory controllers, or different power delivery requirements that an older chipset, even with the same physical socket, cannot properly manage. This incompatibility prevents the system from booting, recognizing the CPU, or operating stably, making chipset support a fundamental requirement for CPU functionality.

  • The CPU requires more power than the motherboard can provide

    Why it's wrong here

    While a CPU's power requirements are important, motherboards are generally designed with Voltage Regulator Modules (VRMs) capable of supplying sufficient power for CPUs within their supported generation and socket type. If a CPU is incompatible due to chipset generation, the system won't even attempt to draw full power or boot properly. Power delivery issues typically arise from extreme overclocking or attempting to run a very high-TDP CPU on an entry-level motherboard, but chipset incompatibility is a more primary and fundamental reason for a CPU not functioning at all.

  • The CPU is a server-grade processor not meant for workstations

    Why it's wrong here

    Server-grade processors, such as Intel Xeon or AMD EPYC, are designed for high-performance, multi-core, and often multi-socket server environments. These CPUs typically utilize entirely different physical sockets (e.g., LGA 3647, SP3) and motherboard architectures compared to consumer or workstation CPUs. An LGA 1200 CPU is specifically designed for mainstream desktop and entry-level workstation use, making the classification as a "server-grade processor" inaccurate for this particular socket type.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This 220-1201 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1201 exam.