- A
Enable Developer Options and set the app as the default launcher.
Why wrong: While this might work temporarily, it is not a secure or managed solution and can be easily bypassed by the user.
- B
Install a third-party launcher and hide all other apps.
Why wrong: Hiding apps does not prevent access to settings or other functions, and users can still access the app drawer.
- C
Use a Mobile Device Management (MDM) solution to configure kiosk mode.
MDM solutions provide enterprise-grade kiosk mode that locks the device to a single app and disables navigation keys, ensuring security and manageability.
- D
Root the tablets and modify the system partition to block other apps.
Why wrong: Rooting violates warranty and security policies, and is not a standard or supported method for enterprise deployment.
220-1201 Mobile Device Application Support Practice Question
This 220-1201 practice question tests your understanding of mobile device application support. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A technician is deploying several Android tablets for use as point-of-sale (POS) terminals. The tablets must run a custom POS app in kiosk mode, preventing users from accessing other apps or settings. Which configuration method should the technician use?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Use a Mobile Device Management (MDM) solution to configure kiosk mode.
This question tests knowledge of mobile device management (MDM) and kiosk mode deployment. The correct approach is to use an MDM solution to lock the device into a single-app kiosk mode, which is a standard enterprise feature for dedicated devices.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Enable Developer Options and set the app as the default launcher.
Why it's wrong here
While this might work temporarily, it is not a secure or managed solution and can be easily bypassed by the user.
- ✗
Install a third-party launcher and hide all other apps.
Why it's wrong here
Hiding apps does not prevent access to settings or other functions, and users can still access the app drawer.
- ✓
Use a Mobile Device Management (MDM) solution to configure kiosk mode.
Why this is correct
MDM solutions provide enterprise-grade kiosk mode that locks the device to a single app and disables navigation keys, ensuring security and manageability.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Root the tablets and modify the system partition to block other apps.
Why it's wrong here
Rooting violates warranty and security policies, and is not a standard or supported method for enterprise deployment.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the 220-1201 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which 220-1201 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
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Mobile Device Application Support — study guide chapter
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Mobile Device Application Support practice questions
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FAQ
Questions learners often ask
What does this 220-1201 question test?
Mobile Device Application Support — This question tests Mobile Device Application Support — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Use a Mobile Device Management (MDM) solution to configure kiosk mode. — This question tests knowledge of mobile device management (MDM) and kiosk mode deployment. The correct approach is to use an MDM solution to lock the device into a single-app kiosk mode, which is a standard enterprise feature for dedicated devices.
What should I do if I get this 220-1201 question wrong?
Identify which 220-1201 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jun 18, 2026
This 220-1201 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1201 exam.
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